What are the responsibilities and job description for the Deli Manager position at JTM Corporation?
Deli Manager Job Description:
A Piggly Wiggly Deli Manager oversees the daily operations of the deli department, ensuring quality products, excellent customer service, and a clean and safe environment. Repsponsibilities include managing staff, maintaining food safety standards, monitoring food quality and presentation, and handling customer orders.
Key Responsibilities:
Managing Staff:
- Deli Managers supervise and train deli associates, ensuring they adhere to Piggly Wiggly standards and procedures
Food Safety:
- They implement and maintain strict food safety practices, including proper food handling, storage, and preparation to ensure compliance with all regulations. You will be required to have or obtain a SERVSAFE certificate.
Quality Control:
- Deli Managers are responsible for inspecting food quality and presentation, monitoring product freshness, and ensuring that all items meet Piggly Wiggly’s standards
Customer Service:
- They interact with customers, take orders, and resolve any issues or concerns
Operational Efficiency:
- Deli Managers manage the daily operations of the deli, including stocking, cleaning, and maintaining equipment.
Inventory Management:
- They oversee the ordering, receiving, and storage of deli products, ensuring adequate stock levels and minimizing waste
Financial Management:
- They may be responsible for handling cash transactions, managing inventory costs, and contributing to the overall profitability of the deli.
Merchandise presentation:
- Deli Managers are responsible for ensuring the deli is clean, organized, and appealing to customers
Required Skills and Experience:
- Leadership: The ability to motivate and guide a team of deli associates
- Communication Skills: Effective communication with customers and staff is essential
- Food Safety Knowledge: A strong understanding of food safety regulations and best practices
- Customer Service: A commitment to providing excellent customer service and resolving issues
- Organizational Skills: The ability to manage multiple tasks and prioritize effectively
- Problem-Solving Skills: The ability to identify and resolve issues related to food quality, customer service, or operations.