What are the responsibilities and job description for the Inside Sales Representative position at JTH Agencies, LLC?
JTH Agencies, LLC is a professional manufacturer’s representative agency that was created in 2005 to provide quality representation for manufacturers in the electric utility and commercial/industry markets. Our goal is to form strong relationships with our customers based on trust and extensive knowledge of our products. We are committed to leading the market with the companies we represent. JTH is based in Lafayette, LA.
Why Join JTH?- Established, reputable agency in the electric utility and telecommunications market.
- Direct exposure to multiple manufacturers.
- Performance based incentives/bonus (if applicable)
As an Inside Sales Representative, you will drive revenue growth by managing customer relationships, generating quotes, and converting opportunities into orders in the electric utility and telecommunication markets. You will support multiple manufacturers that JTH represents and focus on proactive selling techniques to add business opportunities. You will also collaborate with outside sales to ensure organizational goals are being met.
Essential Duties and Responsibilities- Build and maintain relationships with customers, distributors, and manufacturers.
- Partner with outside sales to develop and close new business.
- Acquire, use, and continuously develop personal technical knowledge of general and specialty merchandise items to assist customers and other company personnel.
- Communicate with customers, distributors, and manufacturers on quote requests, potential orders, and previous orders.
- Problem-solve customer issues on orders, shipments, and potential orders.
- Maintain accurate order tracking and provide status updates.
- Additional responsibilities as defined by the business.
- Occasional traveling required.
- Experience in electric utility, telecommunications, or industrial sales.
- Bachelor’s degree (Business, Marketing, etc.)
- Experience with CRM systems/Excel
- 1-3 years of sales or customer-facing experience (or equivalent)
- Strong communication and organizational skills
- Proficiency in Microsoft Office