Demo

Trust Operations Associate - Private Client

JTC Group
Wilmington, DE Full Time
POSTED ON 4/5/2026
AVAILABLE BEFORE 5/29/2026
EMPLOYMENT TYPE: Permanent

DEPARTMENT: Private Client

DIVISION: Private Client Services

WORKPLACE STRUCTURE: Hybrid

Role Overview

PURPOSE OF JOB

This position will be responsible for all operation aspects of JTC DE’s relationship with the trust accounting platform as well as interfacing with investment advisors and broker/dealers who will manage accounts with JTC DE. This position is also responsible for reconciliation of operating accounts, moving funds and client statements.

Main Responsibilities And Duties

  • Evaluate business processes for efficiency and feasibility.
  • Create financial reports for senior management.
  • Serve as liaison with trust accounting system providers and other technology vendors.
  • Support plans for system enhancements and upgrades.
  • Coordinate and participate in Disaster Recovery Testing.
  • Perform operational duties in support of the Delaware office.
  • Assist with Private Label Trust company implementations.
  • Maintain JTC DE Business Continuity Plan .
  • Prepare reports responsive to regulatory examination and audit requests.
  • Oversee operating accounts, scanning and reconciliation.
  • Produce statements for accounts custodian’ away.
  • Generate ad hoc reports from trust accounting system.
  • Coordinate system access rights with IT.
  • Comply with all safety policies, practices and procedures. Report all unsafe activities to supervisor and/or Human Resources.
  • Participate in proactive team efforts to achieve departmental and company goals.
  • Perform other duties as assigned.
  • Provide leadership to others through example and sharing of knowledge/skill.
  • Receive very general guidance with respect to overall objectives; work is usually quite independent of others; operate within specific policy guidelines.

Essential Requirements

  • 3 to 5 years of relevant trust operation experience.
  • Bachelor’s degree or equivalent work experience, required Knowledge of trust estates and tax laws.
  • Ability to identify and communicate tax planning vehicles.
  • Strong working knowledge of the interpretation and practical application of trust and estate document provisions, trust and estate law, taxes and investments.
  • Execute tasks with accuracy and attention to detail.
  • Perform responsibilities with honesty and integrity.
  • Maintain a professional level of stress tolerance.
  • Possess ability to adapt to changing environment.
  • Experience with Microsoft Office products, particularly Excel and Word.
  • Ability to use a trust accounting system, preferably FIS.
  • Proficient personal computer skills including electronic mail, record keeping, routine database activity, word processing, spreadsheet, graphics, etc.

OUR COMMITMENT TO INCLUSION & WELLBEING

JTC is committed to fostering a healthy, inclusive organisation where all individuals feel welcome and feel able to participate in the workplace fully. We value different perspectives, backgrounds and lived experiences. This includes supporting employee wellbeing so that people feel equipped to thrive.

Salary.com Estimation for Trust Operations Associate - Private Client in Wilmington, DE
$89,458 to $114,188
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