ROLE OVERVIEW

PURPOSE OF JOB

This position will service a growing book of business for our Fund Administration team by providing day-to-day accounting and reporting activities for private equity and real estate funds.

MAIN RESPONSIBILITIES AND DUTIES

INVESTOR SERVICES

• Serve as primary point of contact for clients to handle information requests, account maintenance, website use and deliver quality services to ensure client satisfaction.
• Processing and reporting investor transactions including subscriptions, redemptions and transfers and the associated money movement.
• Reviewing due diligence documents for fund investors.
• Liaise with management in reviewing AML/KYC of Investors.
• Liaise with Treasury in confirming cash activity and preparing confirmations for investor delivery.
• Daily interaction with clients and internal groups via email, telephone, and live chat.
• Provide reliable problem/issue resolution services to clients.

FUND ACCOUNTING

• Responsible for the day-to-day accounting and reporting for private equity and real estate funds.
• Processes general ledger activity for investor-level, fund-level, and investment-level transactions.
• Handles daily cash activity, wire transfers and bank reconciliations.
• Maintain electronic and hard copy client files on a daily basis and archiving as necessary.
• Prepares investor capital call and distribution notices.
• Assists external auditors during year-end audits.
• Interacts with clients on day-to-day matters as well as on ad-hoc queries.
• Adhere to JTC core values and expected behaviours.

ESSENTIAL REQUIREMENTS

• College degree (accounting business, mathematics, finance or economics degree preferred but not essential).
• Proficiency in MS Office. Strong Excel expertise.
• Strong organizational and communication skills.
• Attention to detail, problem solving and analytical skills.
• Private equity experience or fund administration a plus.

OUR COMMITMENT TO INCLUSION & WELLBEING

JTC is committed to fostering a healthy, inclusive organisation where all individuals feel welcome and feel able to participate in the workplace fully. We value different perspectives, backgrounds and lived experiences. This includes supporting employee wellbeing so that people feel equipped to thrive.