Workers' Compensation Claims Assistant

Claims Assistant - Workers' Compensation
We are JT2, a successful statewide third party administrator (TPA). We have an opportunity for an onsite full-time Workers’ Compensation Claims Assistant, available in our Northern California branch located in Oakland.

With over two decades of experience in claims administration, JT2 has delivered consistent cost savings to clients while providing quality care to claimants. Our excellence in this sector has been recognized by regulating bodies and clients alike. Our expertise ranges from public to private clients with specialization in JPA's, municipalities, and school districts.

Claims Assistant Job Description
You provide technical and administrative support to claims adjusters and perform other claims administration office tasks to resolve workers compensation claims.

• Setup and enter new claims into the claims management system
• Calculate wage statements and indemnity benefits
• Timely process disability benefits, award checks and medical reimbursements to injured workers
• Timely process settlement documents, UR Referrals, IMR responses, statutory benefit notices, medical objection letters including initiation of PQME notices
• Responsible for office tasks such as faxing, photocopying, mailing of document, and some receptionist duties
• Review, prepare, create, and/or sends letters, reports, and forms per client service instructions or claims examiner/supervisor requests.
• Answer and initiate telephone calls, setup medical appointments, and may provide customer service as required
• Handle task assignments by way of a diary management system
• Prepare file balancing of claims as assigned by the claims examiner
• Support and help in claims processes of minor workers’ compensation claims under close supervision to include communication with employees, employers and medical facilities, administration of benefits
• Other activities/projects as assigned

Claims Assistant Qualifications

• Bachelor’s Degree preferred but not required
• Experience in the workers’ compensation process is required
• Excellent oral and written communication
• PC literate, including Microsoft Office products (45-50 WPM typing speed with reasonable accuracy)
• Strong organizational skills
• Ability to work in a team environment, good interpersonal skills
• Ability to take direction
• Willingness to take Workers’ Compensation Classes
• Ability to achieve high performance standards and/or exceed Service Expectations

JT2 Benefits (after 30 days of employment)
At JT2, we know that our greatest asset is our people. We strive to empower our employees to take on rewarding challenges, focus on client solutions and be drivers of innovation as our industry evolves. We consider our employees family and not only embrace diversity, but seek it out in all forms.

• We offer a medical, dental, and vision package.
• We offer a 401k retirement plan match.
• Our employees enjoy company paid and voluntary life insurance.
• We have health and dependent care spending accounts.
• Our employees earn PTO at 10 PTO days per year, which start accruing after 90 days.
• In addition, JT2 recognizes 10 holidays during the calendar year.
• JT2 offers career development and mentorship, onsite industry classes, and webinars.

Be the next all-star on our team of expert and apply today!
We are an equal opportunity employer and value diversity in our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Job Type: Full-time

Pay: $24.00 - $30.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Application Question(s):

• Have you previously been responsible for entering benefit payments into claims software?

Ability to Commute:

• Oakland, CA 94621 (Preferred)

Work Location: In person

Salary : $24 - $30