Repair Order Coordinator

This Is How We Fly

At JSX, we’re not just a lifestyle carrier – we’re a lifestyle employer. Here, entrepreneurship meets determination, and excellence is our standard. We believe that the journey is just as important as the destination, and every day, we strive to create a Joyful, Simple eXperience for our Customers. Join us, and find your runway to growth, innovation, and success.

About the Role:

As a Repair Order Coordinator, you will manage all company-owned repairable aircraft parts, overseeing repair orders from creation through completion. You’ll ensure accurate documentation, coordinate with technicians and vendors, monitor turnaround times and costs, and support inventory control to keep components compliant, traceable, and ready for use.

May be required to work weekends.

A Day in the Life:

Your day will be fast-paced and detail-oriented, focused on keeping aircraft components airworthy, traceable, and efficiently repaired. Typical responsibilities include:

• Repair Order Management: Create, issue, and process repair orders (ROs) for components and materials requiring maintenance, overhaul, calibration, or repair.
• Cross-Team Coordination: Work closely with maintenance technicians, planners, and engineers to identify repair needs and prioritize requests based on operational demand.
• Documentation & Compliance: Ensure each repair order includes accurate part details, discrepancies, traceability information, and all required regulatory documentation.
• Vendor Oversight: Monitor vendor quotes, turnaround times, costs, and warranty status to ensure effective processes and high-quality repair support.
• Inventory Integration: Partner with inventory control to ensure repaired parts are properly received, stocked, and recorded for seamless operational use.
• Exchange & Warranty Management: Assist in coordinating part exchanges and processing warranty claims to control costs and maintain fleet reliability.
• Regulatory Awareness: Maintain awareness of vendor compliance with all applicable FARs and company GMM requirements.
• Operational Knowledge: Apply experience with FAA Part 121, Part 135, or Part 145 environments to ensure proper repair standards are followed.
• Airworthiness Documentation: Review and understand airworthiness release forms such as 8130-3 and EASA Form 1 to verify component eligibility and compliance.

Why You’ll Love This Role:

• Be Part of a Team That Values You: Join a tight-knit, supportive crew of aviation professionals committed to safety and excellence.
• No Two Days Are the Same: Every day brings new challenges and hands-on opportunities that keep the work fast-paced and engaging.
• Make a Tangible Impact: Your expertise directly supports aircraft reliability, flight safety, and an exceptional Customer experience.
• Opportunities to Grow: Access ongoing training, certifications, and a clear path for long-term career advancement.
• You’re More Than a Number: At JSX, you’re a valued Crewmember whose contributions truly matter—not just another call sign.

What Makes a Successful Repair Order Coordinator?

We’re looking for someone who is:

• Adaptable: You thrive in a fast-changing environment and adjust quickly to shifting priorities and operational needs.
• Detail-Oriented: Precision matters to you, and nothing gets past you when it comes to documentation, parts tracking, or compliance.
• Collaborative: You know how to work seamlessly with cross-functional teams.
• Organized: You manage your time and priorities effectively, keeping projects on track and ensuring nothing falls through the cracks.
• Proactive: You anticipate needs, take initiative, and solve problems before they arise.
• Entrepreneurial Spirit: You bring energy, ownership, and creativity to your role, always looking for ways to improve processes and elevate the Customer experience.

Required Experience:

• High school diploma/GED
• Ability to occasionally lift 75 pounds
• Ability to perform intermittent physical activity including bending, reaching, and prolonged periods of standing.
• Repair Order Processing Experience
• Must have good computer skills, basic typing skills and experience in Excel and Word
• Understands aircraft parts, systems, and maintenance terminology.
• Works effectively with internal teams and external partners.
• Ensures documentation accuracy and regulatory adherence

Preferred Experience:

• Experience with aircraft parts purchasing

Skill, Licenses, & Certifications:

• A current and valid Driver’s license is required.
• Able to manage high-volume repair orders and deadlines.
• Able to interpret repair documents, quotes, and technical data.

Pay & Perks:

Compensation is $25 - $27.00/hour. This was established after performing market research and is aligned with our approach to compensation.

• Health Benefits: New Crewmember's become eligible for coverage on the 1st of the month following the start date, with medical plans beginning at just $110/month. 100% employer paid dental & vision, plus up to $2,100 annually for HSA contribution. Short-term and long-term disability coverage at no cost.
• Travel Benefits: Enjoy free non-revenue standby travel on JSX, plus deeply discounted standby travel other major domestic & international airlines for you and your qualifying immediate family.
• 401(k) match: 50% of your first 8%
• Generous PTO: Take time to recharge with our flexible PTO plan.

Additional Information:

May perform other responsibilities as assigned. Responsibilities and duties may change when circumstances dictate (emergencies, changes in workload, rush jobs, technical developments, etc).

JSX seeks to provide equality of opportunity in all aspects of employment, as well as to ensure that all personnel activities, such as the recruitment, selection, training, compensation, benefits, discipline, promotion, transfer, layoff and termination processes remain free of illegal discrimination and harassment based upon race, color, religion, sex, sexual orientation, gender identity, and national origin.

Ready to soar with us? Join JSX, where every day is a chance to be part of something eXtraordinary!