What are the responsibilities and job description for the Retail Sales Associate position at JST CONSULTANTS?
Essential Duties & Responsibilities
Customer Service & Sales
- Engage customers with a welcoming attitude, ensuring a positive first impression.
- Guide customers in selecting products that best fit their needs while complying with state regulations.
- Execute sales transactions accurately using the Point of Sale (POS) system.
- Ensure the store is well-stocked, organized, and visually appealing.
- Promote a positive, customer-focused work environment.
- Uphold company policies and state laws regarding customer verification.
Inventory & Compliance
- Maintain accurate records of products in Dutchie/METRC.
- Ensure all products are labeled and stored according to company and state regulations.
- Conduct daily reconciliation audits and cycle counts to maintain inventory accuracy.
- Pull and process customer orders while maintaining compliance with packaging laws.
- Communicate inventory levels with the sales floor and management team.
- Monitor expiration dates and ensure proper stock rotation.
Operations & Team Collaboration
- Perform daily opening and closing duties, ensuring all areas are ready for business.
- Maintain cleanliness in all customer and staff areas, including breakrooms, reception, and parking areas.
- Assist in social media and marketing efforts by identifying promotional opportunities.
- Answer and transfer phone calls professionally.
- Support store security measures by verifying customer IDs and monitoring store activity.
- Work collaboratively with the team to ensure smooth store operations.