What are the responsibilities and job description for the Specialized Employment - Employment Services Team Leader position at JSSA?
The Career Services Senior Team Leader will provide advanced subject matter expertise and primary supervision of Employment Specialists. Responsible for implementing a training plan for new hires and providing ongoing training needs for new Employment Specialists.
Essential Functions:
The Jewish Social Service Agency (JSSA) has been helping people across the Washington metropolitan area meet emotional, social, and physical challenges for more than 120 years. A nonsectarian provider, we serve people of all religious backgrounds, races and ethnicities, helping the youngest child to the most fragile senior, from individuals to entire families. JSSA provides services and support to nearly 31,000 individuals a year through our wide range of counseling, educational, specialized employment, in-home support, hospice and nursing care, and social services. We are a growing Agency and strive to be an Employer of Choice. As such we offer a competitive salary and benefits package, a healthy work-life balance, collaborative team environment and many opportunities for personal growth and professional development. We pride ourselves on our mission to be the first place for the Jewish community, as well as the community at large, to turn for clinical and social services of the highest quality that sustain and nurture all who seek assistance. We are an Equal Opportunity Employer. AA/M/F/D
Essential Functions:
- Provide Coordination and Supervision of Employment Specialists
- Provide regular supervision to Employment Specialists
- Ensure Employment Specialists are performing duties to standards and performs regular quality assurance practices to ensure compliance
- Facilitate team meetings for ES and monthly ES meetings, as needed
- Coordinate staffing and coverage
- Serve as a ‘super-user’ for the department EHRs, etc. to support the effective use of technology
- Conduct 90-day reviews and annual performance evaluations for all Employment Specialists
- Complete monthly DORS reports for all supervisees
- Assist the Director with records and data management for the programs in the department
- Assist the Director with implementing and complying with CARF regulations and guidelines
- Assist in the interviewing and hiring process of new employees
- Actively participate in the ES Leadership meetings
- Perform other duties as required
- Bachelor’s Degree in Training and Development, Business Administration, or related field, minimum of five years of experience in the field
- 2 years supervisory experience preferred
- Ability to work with minimum supervision
- Ability to work occasional evening hours, weekends and holidays
- Valid driver license and reliable transportation
- Ability to work in a fast-paced environment and meet rigid deadlines
- Demonstrated organizational and multi-tasking skills
- Outstanding written and oral communication skills
The Jewish Social Service Agency (JSSA) has been helping people across the Washington metropolitan area meet emotional, social, and physical challenges for more than 120 years. A nonsectarian provider, we serve people of all religious backgrounds, races and ethnicities, helping the youngest child to the most fragile senior, from individuals to entire families. JSSA provides services and support to nearly 31,000 individuals a year through our wide range of counseling, educational, specialized employment, in-home support, hospice and nursing care, and social services. We are a growing Agency and strive to be an Employer of Choice. As such we offer a competitive salary and benefits package, a healthy work-life balance, collaborative team environment and many opportunities for personal growth and professional development. We pride ourselves on our mission to be the first place for the Jewish community, as well as the community at large, to turn for clinical and social services of the highest quality that sustain and nurture all who seek assistance. We are an Equal Opportunity Employer. AA/M/F/D