What are the responsibilities and job description for the Insurance Claims Office Manager & Construction Bookkeeper position at JSMM INC?
Insurance Claims Office Manager & Construction Bookkeeper
Company Name: JSMM INC.
Location: Highland Park, IL (Greater Chicago North Shore Operations)
Job Type: Full Time, Permanent
Schedule: Full Time, Monday through Friday
Industry: Property Restoration, General Construction, Residential and Commercial Claims Administration
Pay Scale: $30.00 per hour ($62,400.00 annual equivalent)
Incentives: Corporate Technology Package, Comprehensive Health Insurance, Paid Time Off, Dependable Weekly or Bi-Weekly Pay Cycles
The Opportunity
JSMM INC. is seeking an experienced Insurance Claims Office Manager & Construction Bookkeeper to manage property insurance claim documentation, financial tracking, and daily office operations across our construction and restoration divisions.
In this central administrative leadership role, you will manage high-volume property claims workflows, coordinate directly with insurance carriers and adjusters, oversee accounts payable/receivable, and ensure all project files remain audit-ready. Operating as the operational bridge between field project managers, insurance adjusters, and executive leadership, you will maintain financial organization and project momentum. If you bring a strong background in property claims administration, QuickBooks bookkeeping, and construction office management, JSMM INC. provides stable hourly earnings, modern technology tools, and a collaborative team culture.
Key Responsibilities
- Insurance Claims Administration: Manage, track, and organize property insurance claim files from initial intake through adjuster review, carrier approval, and final depreciation releases.
- Carrier & Adjuster Liaison: Execute professional communication with insurance carriers, claims adjusters, property owners, and trade subcontractors to keep claims progressing smoothly.
- Construction Bookkeeping & Job Costing: Maintain precise financial records, manage accounts payable and receivable (AP/AR), track project job costs, reconcile vendor invoices, and support financial reporting using QuickBooks.
- Audit Readiness & File Control: Organize digital and physical project documentation in strict compliance with industry and carrier standards to ensure full audit readiness.
- Daily Administrative Operations: Streamline office workflows, manage correspondence, optimize digital document filing systems, and maintain office inventory to support leadership and field teams.
- Executive Claims Reporting: Generate specialized claims progress reports, track carrier supplement statuses, and maintain financial logs during high-volume storm or loss seasons.
What You Need to Succeed (Qualifications)
Required
- Mandatory Property Claims Experience: Minimum 3 to 5 years of hands-on experience navigating property insurance claims, adjuster communications, and claims file processing.
- Administrative Leadership Tenure: Minimum 5 years of dedicated office management, claims administration, or senior administrative experience in construction or restoration.
- Bookkeeping Mastery: Proven proficiency in construction bookkeeping, job costing, accounts payable/receivable, and financial record-keeping using QuickBooks.
- Detail Accuracy & Organization: Exceptional organizational skills with a focus on compliance, accuracy, and audit-ready document management.
Preferred
- Industry Background: Direct administrative experience within general construction, roofing, or insurance property restoration sectors.
- Software Competency: Working knowledge of insurance estimating/claims management software (Xactimate, DASH, or Symbility) and advanced Microsoft Excel skills.
- Educational Foundation: Associate or Bachelor’s Degree in Business Administration, Accounting, or Finance.
Compensation & Benefits
- Guaranteed Hourly Pay: $30.00 per hour ($62,400.00 annual baseline) paid on a dependable weekly or bi-weekly pay cycle.
- Work-Life Balance: Consistent Monday through Friday schedule with standard daytime business hours.
- Health & Wellness: Comprehensive medical, dental, and vision insurance coverage options.
- Time Off Package: Generous paid time off allocations covering holidays, vacation days, and personal leave.
- Professional Tools: Corporate technology package (laptop, smartphone, software subscriptions) provided to support daily operations.
About JSMM INC.
JSMM INC. is a premier general contractor and property restoration specialist delivering high-quality residential and commercial projects. We pride ourselves on a high-energy, collaborative work culture where every team member is selected for their technical capabilities and dedication to quality service. Learn more about our firm at Jsmm-Inc.com.
Selection choices are guided strictly by job-related capabilities, technical administrative skills, and verified claims performance records.
Salary : $62,400