What are the responsibilities and job description for the Training Facilitator position at JSM Consulting?
International Project Management & OCM – Finance Continuous Improvement team is seeking an experienced Training Facilitator who will be responsible for scheduling, delivering, and facilitating virtual and in-person training sessions for the Dayforce HCM system implementation.
Reporting to the Training Manager, this role will require expertise in delivering engaging learning content, and workplace learning & development methodologies. This role may require travel to locations in Canada and the USA.
Your Responsibilities
· Deliver and facilitate virtual and/or in-person instructor-led training sessions for the Dayforce HCM system across 37 North American divisions
· Collaborate with the team to align learning delivery with people readiness metrics
· Consult with Training Manager, and Instructional Designer to deliver content in engaging and meaningful ways
· Assist with the editing, updating, and maintenance of existing library of job aids, reference guides, and support documentation
· Collaborate with Change Network and Group PMO teams to schedule delivery of instructor-led training sessions
· Act as subject matter expert for training delivery, collaborating with project functional leads, group, and divisional resources to determine best practices for training delivery
Who we are looking for
· Post-Secondary education or certification in Coaching, Training, or Adult Learning & Development
· 2-3 years experience delivering training content to a wide variety of audiences
· Strong organizational and administrative skills
· Excellent communication and interpersonal skills are needed for this role
· Technical experience using Microsoft Teams, Office365 are necessary
· Experience teaching the use of Dayforce or other cloud-based HRIS/HCM systems is considered an asset