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Assistant Director of Operations

JSC Transportation
Waltham, MA Full Time
POSTED ON 8/2/2025 CLOSED ON 9/15/2025

What are the responsibilities and job description for the Assistant Director of Operations position at JSC Transportation?

With over 50 years of experience, we are the leaders in providing safe and reliable transportation for children with special needs. With a number of different types of vehicles in our fleet, we have the ability to transport any and all students in a safe and timely manner. We operate a fleet of over 600 vehicles throughout the Metropolitan/Boston area. We operate in the following towns: Attleboro, Canton, Dedham, Franklin, Foxboro, Mansfield, Needham, Norwood, Plainville, King Phillip, Randolph, Walpole, Westwood, Wrentham, Norfolk, Brookline, Newton, Watertown, Belmont, Burlington, Wellesley, Lexington, and Waltham.

Key job responsibilities:

  • Assist the Director of Operations with plan development of transportation-related projects
  • Work with and help oversee dispatch team to provide direction in performing specific tasks as directed
  • Monitor daily fleet movement using various computer software programs to schedule assignments and make reservations
  • Assesses efficiency and performance of dispatch activities; identifies and provides recommendations for improvements
  • Build and maintain effective relationships with customers and organization personnel
  • Provide excellent customer service to all levels of the organization
  • Excellent knowledge of areas noted in Job Summary above
  • Performs other related duties as assigned

Minimum requirements:

  • Bachelor’s degree in Business and/or at least 5 years of experience in transportation and increasing supervisory authority
  • Proficient in Microsoft Office Suite or related software
  • Excellent organizational skills with attention to detail
  • Ability to communicate effectively with a variety of employee groups, and community groups including local school districts and transportation departments
  • Must be able to pass a drug/alcohol pre-employment drug screen
  • Must be able to pass a criminal background check
  • Must be at least 21 years old and able to obtain 7D license
  • Work a flexible schedule

Job Type: Full-time

Pay: $60,000.00 - $65,000.00 per year

Benefits:

  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Employee assistance program
  • Flexible spending account
  • Health insurance
  • Life insurance
  • Retirement plan
  • Vision insurance

Work Location: In person

Salary : $60,000 - $65,000

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