Fire Alarm service technician

At JSC Systems, we design, install, and maintain fire alarm, security, sound, and communications systems that protect lives and property. With over 50 years of success in the industry, we’re committed to quality, service, and innovation. Our team is passionate about delivering customized solutions that meet the unique needs of each client, and we take pride in our long-standing reputation for technical expertise and reliable service.

We are currently seeking a skilled Service Technician to join our Orlando team. This is an excellent opportunity for a technician with experience in Fire Alarm, Access Control, CCTV, and other low voltage systems who is looking to build a long-term career in a growing company. As a Service Technician, you will play a key role in the installation, service, and support of life safety systems.
If you have experience in Fire Alarm, Access Control, CCTV, and other low voltage systems, we want to hear from you!

Responsibilities:
As a Service Technician, your day-to-day responsibilities will include:
· Install, service, test, maintain, and integrate low voltage electronic and life safety systems
· Maintain consistent communication with the Service Manager, Branch Manager, and Service Coordinator
· Deliver outstanding customer service before, during, and after each project
· Ensure all work meets JSC quality standards and complies with relevant codes and safety regulations
· Collaborate with internal departments to ensure timely and efficient project completion

Qualifications:
To thrive in this role, you should bring:
· Minimum of 2 years of hands-on experience programming EST and Silent Knight systems
· Strong working knowledge of Access Control and CCTV systems (programming experience preferred)
· Experience with Nurse Call and other low voltage systems a plus
· NICET and/or BICSI certification(s) preferred
· Familiarity with relevant industry codes, safety standards, and installation best practices
· Ability to read and interpret floor plans, wiring diagrams, and technical manuals
· Excellent verbal and written communication skills
· Ability to work independently with minimal supervision
· Strong attention to detail, time management, and problem-solving abilities
· Collaborative mindset and ability to work well in a team environment
· Ability to work under pressure and meet deadlines
· Valid driver's license with a clean driving record (a company vehicle will be provided)
Physical Demands:
The physical demands and work environment characteristics described here are representative of those an employee may encounter while performing the essential functions of this job:
· Ability to frequently move about, including standing, walking, bending, kneeling, climbing, and reaching in a variety of work environments
· Ability to lift and transport tools, materials, and equipment up to 50 pounds, as needed
· Manual dexterity and hand-eye coordination to handle tools, wiring, and electronic devices
· Ability to work in enclosed spaces or elevated areas such as crawlspaces, ladders, scaffolding, or mechanical lifts
· Visual acuity necessary to read blueprints, system diagrams, and technical documentation
· Effective communication in person, over the phone, and in written reports or documentation
· Ability to operate a motor vehicle and travel to client job sites, including active construction zones and commercial facilities
· Exposure to varying weather conditions, dust, and moderate noise levels may occur depending on job location
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.