What are the responsibilities and job description for the Shift Manager position at JSC Management Group LLC?
Description
JSC Management Group/Burger King Shift Manager is responsible for assisting with managing the daily operations of a single restaurant in accordance with Company standards for the assigned shifts. The shift manager manages the restaurant in the absence of the Assistant and General Managers.
- Is assigned supervising shifts throughout the week, during such times as being in exclusive charge of subordinates assigned to the shift
- Maintains order and discipline among employees supervised, including reprimands, verbal and written, suspensions, and recommendations of employment termination
- Supervises hourly employees in the preparation of menu items to ensure compliance with all JSC Management Group and Burger King Operations and Sanitation standards
- Supervises hourly employees to maintain a good level of Guest Service and to ensure orders are taken in a prompt, accurate, and courteous manner. Resolves guest complaints as required
- Prepares required administrative reports, as necessary
- Responsible for ensuring that all equipment and restaurant facilities comply with JSC Management Group’s Maintenance and Sanitation standards
- Responsible for assisting with proper ordering, accounting, and maintenance of all food and paper inventories
- Responsible for all cash controls and enforcement of JSC Management Group’s security policies
- Performs other responsibilities as directed by JSC Management Group’s policy/standards
Requirements
If you are seeking the position of a Shift Manager with JSC Management Group/Burger King, the following are major requirements:
- 1-2 years of first line supervisory or management experience from a restaurant or retail environment
- Ability to work a 40-hour work-week which will include nights, weekends, and holidays
- High school diploma or equivalent
- Basic computer skills
- Good written, verbal, math, and interpersonal skills required
- Valid driver’s license and personal transportation
- Outgoing personality
- Skilled in manning the front counter in a manner that is conducive to good guest services
- Competent in operating cash registers, accurately counting change, and other basic math skills
- Comfortable working in a fast-paced environment
- Ability to interact productively with co-workers and function well in a team environment
- Ability to resolve consumer issues with tact
- Ability to stoop, bend, wipe, reach, grasp, and lift
- Strong ability to move swiftly and perform duties in a confined workplace
- Strong ability to walk and stand through 8 hour shifts
- Ability to meet regulations concerning health risk issues about food handling
- Ability to meet and maintain Company uniform and grooming standards
- Ability to meet all necessary training requirements
- Possess exceptional Guest Service skills
- Ability to work effectively with a diverse group of people in a team environment