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Operations Supervisor

JRC Transportation, Inc.
Thomaston, CT Full Time
POSTED ON 12/29/2025
AVAILABLE BEFORE 2/19/2026

GW Freight Consultants LLC – Independent Agent of JRC Transportation

Position - Operations Support/Supervisor

An opportinuty like this doesn't come available every day in northwest CT

JRC Transportation has been a leading trucking company since inception over 40 years ago. We take great pride in ensuring the timely and safe transportation of customer commodity across the United States. Many years of hard work and dedication have gone into building a solid customer base and we take personal responsibility for the success of our customers and drivers.

Candidate must exude a high level of motivation, ability to work well under pressure, and exceptional analytical skills. Communication is a key component to success in this industry and position to ensure success for all parties involved. GW Freight Consultants is an established company that is seeking an effective team player to join our drive of taking our business to the next level.

-Candidate must effectively assess available customer freight needs and execute delegating drivers to loads based on milage, driver hours, and required equipment

-Daily review of freight needs for drivers, initiate communications with customers to ensure shipments for all drivers and delegate load search if required

-Assist in maintaining mutually beneficial customer relations with the goal of freight retention and expanding freight volume

-Assist in crafting policies and procedures to optimize work flow and volume

-Assist drivers with resolving freight issues and provide direction to expedite a resolution

  • Monitor drivers' locations to ensure timely deliveries and shipments based on customer needs and hours as well as ability to modify assignments based on customer needs and drivers HOS under the Federal Motor Carrier Safety Administration

-Master the use of computerized dispatch system and customer portals

-Set goals and optimize performance to achieve highest level of ranking within customer databases

-Maintain open dialogue with owners and other members of the management team to organize office activity that will enhance the company's performance

  • Previous experience in fleet management not necessary. Will train the right analytical self starter

Job Type: Full-time

Pay: $52, $63,620.50 per year

Benefits:

  • 401(k)
  • Dental insurance
  • Health insurance
  • Paid time off

Work Location: In person

Salary : $63,621

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