What are the responsibilities and job description for the Senior Support Specialist 3 position at JPS Tech Solutions?
Job Category: Senior Support Specialist
Job Type: Onsite
Job Location: Atlanta Georgia
Compensation: Depends on Experience
W2: W2-Contract Only; Kindly note that applications on a C2C basis will not be considered for this role.
Job Description
Job Description:
Short Description
Under broad supervision, provides system and user support for 3rd party enterprise systems.
Complete Description
Under broad supervision, provides management information system user support on a continuing basis either by phone or site visit. Troubleshoots end-user problems. Analyzes and designs software modifications to meet users’ needs. May develop and conduct training programs for software/hardware users. Owns assigned tasks. May serve as a lead or train staff.
Qualifications
High school diploma or GED AND Two years of education or experience in information security, privacy, system/network administration and support, or application development AND training and experience necessary to independently provide technical support to computer users in an assigned office/geographic area.
Additional Qualifications
Minimum 5 years’ experience providing both front and back end technical support for 3rd party application products. Including deployment/implementation, application modification, and application error debugging. Experience working with Java based 3rd party web applications is a plus.
Experience providing support for Agile Assets/Trimble Asset Management system is strongly desired.
Demonstrable skill and hands on experience in diagnosing and resolving application issues, application deployment, application configuration, scripting, performing data analysis, writing SQL and stored procedures.
This is a senior technical support specialist position. Candidates must possess advanced technical skills and knowledge.
Technical Skills – Experience And Knowledge Which Include The Following
Java or Other programming language
JavaScript
Groovy Script
XML
SQL
PL SQL
Oracle databases
Apply Online
Your Name *
Your Phone Number *
Your Email Address *
Job id
What is your current U.S. visa or immigration status? *
SelectU.S. Citizen (USC)Lawful Permanent Resident (Green Card holder)H1BF1-OPT/Stem-OPT/CPT EADH4-EADL-2SGC-EADOther Valid Visa
Where are you currently located at? *
W2 or C2C *
SelectW2C2C
How many years of total experience do you have? *
How many years of relevant experience do you have? *
Do you require H1B sponsorship? *
YesNo
Do you require sponsorship? *
NoYes – H-1B transferYes – Green Card sponsorshipYes – Both H-1B transfer and Green Card sponsorship
Upload Resume *
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Job Type: Onsite
Job Location: Atlanta Georgia
Compensation: Depends on Experience
W2: W2-Contract Only; Kindly note that applications on a C2C basis will not be considered for this role.
Job Description
Job Description:
Short Description
Under broad supervision, provides system and user support for 3rd party enterprise systems.
Complete Description
Under broad supervision, provides management information system user support on a continuing basis either by phone or site visit. Troubleshoots end-user problems. Analyzes and designs software modifications to meet users’ needs. May develop and conduct training programs for software/hardware users. Owns assigned tasks. May serve as a lead or train staff.
Qualifications
High school diploma or GED AND Two years of education or experience in information security, privacy, system/network administration and support, or application development AND training and experience necessary to independently provide technical support to computer users in an assigned office/geographic area.
Additional Qualifications
Minimum 5 years’ experience providing both front and back end technical support for 3rd party application products. Including deployment/implementation, application modification, and application error debugging. Experience working with Java based 3rd party web applications is a plus.
Experience providing support for Agile Assets/Trimble Asset Management system is strongly desired.
Demonstrable skill and hands on experience in diagnosing and resolving application issues, application deployment, application configuration, scripting, performing data analysis, writing SQL and stored procedures.
This is a senior technical support specialist position. Candidates must possess advanced technical skills and knowledge.
Technical Skills – Experience And Knowledge Which Include The Following
Java or Other programming language
JavaScript
Groovy Script
XML
SQL
PL SQL
Oracle databases
Apply Online
Your Name *
Your Phone Number *
Your Email Address *
Job id
What is your current U.S. visa or immigration status? *
SelectU.S. Citizen (USC)Lawful Permanent Resident (Green Card holder)H1BF1-OPT/Stem-OPT/CPT EADH4-EADL-2SGC-EADOther Valid Visa
Where are you currently located at? *
W2 or C2C *
SelectW2C2C
How many years of total experience do you have? *
How many years of relevant experience do you have? *
Do you require H1B sponsorship? *
YesNo
Do you require sponsorship? *
NoYes – H-1B transferYes – Green Card sponsorshipYes – Both H-1B transfer and Green Card sponsorship
Upload Resume *
Δ
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