Demo

Business/Systems Analyst

JPS Tech Solutions
York, NY Full Time
POSTED ON 12/25/2025
AVAILABLE BEFORE 1/15/2026
Job Category: Business Analysis system analyst

Job Type: Hybrid

Job Location: NEW YORK New York City

Compensation: Depends on Experience

W2: W2-Contract Only; Kindly note that applications on a C2C basis will not be considered for this role.

C2C: Contract - W2

Job Description

Job Title: Business Analyst – Testing Center of Excellence (TCoE)

Position Overview

The Business Analyst in the Testing Center of Excellence (TCoE) plays a critical role in ensuring business requirements are clearly defined, testable, and aligned with quality objectives. This role focuses on embedding quality throughout the software development lifecycle by acting as a bridge between Business, IT, Development, QA, and UAT teams.

Key Responsibilities

  • Requirements Leadership & Business Analysis
  • Lead requirements gathering through workshops, interviews, and cross-functional discussions.
  • Create and maintain detailed documentation such as:
    • Business Requirements Documents (BRDs)
    • Use cases
    • User stories
    • Process flows
  • Perform impact analysis for change requests, identifying risks, dependencies, and testing scope impacts.
  • Quickly understand and adapt to utility business processes.
  • Drive alignment and consensus across Business, IT, QA, Operations, and Leadership teams.
  • Provide guidance to QA teams on test coverage, test strategy, and planning.
  • Requirements Analysis & Validation
  • Analyze requirements to ensure they are clear, complete, testable, and unambiguous.
  • Break down high-level business needs into epics, features, and well-defined user stories.
  • Facilitate stakeholder reviews to validate requirements meet real business needs.
  • Ensure requirements are consistent with project scope and technical feasibility.
  • Apply design thinking principles (empathize, define, ideate, prototype, test) to improve solution quality.
  • Testing Strategy, Governance & Optimization
  • Maintain end-to-end requirements traceability within the TCoE framework.
  • Act as a subject matter expert during test planning, execution, and defect triage.
  • Support continuous improvement initiatives, including automation and process maturity.
  • Translate operational requirements into precise, testable system specifications.
  • Promote quality, reliability, and regulatory compliance.
  • Project Delivery & Stakeholder Engagement
  • Partner with project teams on release planning, risk assessment, and go-live readiness.
  • Support requirement clarifications during Functional Testing and UAT.
  • Assist in defect analysis and participate in defect triage meetings.
  • Communicate business impacts and technical changes clearly to both technical teams and leadership.
  • Contribute to knowledge management, training improvements, and best practices.
  • Support metrics-driven testing through dashboards and KPI reporting.
  • Help optimize testing processes using automation, cloud, and AI-based tools.
Required Qualifications

Education

  • Bachelor’s degree in Computer Science, Business Administration, Information Systems, Engineering, or a related field.

Experience

  • Minimum 5 years of hands-on experience as a Business Analyst or Systems Analyst in an enterprise environment.

Utility Domain Experience (at Least One Required)

  • Outage Management System (OMS)
  • Oracle Utilities Analytics (OUA)
  • Geographic Information System (GIS)
  • Advanced Metering Infrastructure (AMI)
  • Customer Care and Billing (CC&B)
  • Work Management Systems (e.g., IBM Maximo)

Core Competencies

  • Strong expertise in requirements elicitation, analysis, documentation, and management.
  • Experience with process mapping (AS-IS / TO-BE) and workflow modeling.
  • Excellent analytical and problem-solving skills.
  • Strong communication, facilitation, and conflict-resolution abilities.
  • Proven stakeholder management skills.

Preferred Skills & Certifications

Certifications

  • IIBA-CBAP
  • IIBA-CCBA
  • PMI-PBA

Technical Skills

  • Experience with test management tools such as Azure DevOps, Jira, or ALM
  • Working knowledge of SQL
  • Understanding of functional, regression, system integration, and UAT testing

Emerging Technologies

  • Experience using Generative AI for:
    • Requirements analysis
    • Test case generation
    • Test automation
  • Familiarity with AI-driven testing tools (e.g., ACCELQ, testRigor)
Additional Preferences

  • Prior experience working in a Testing Center of Excellence (TCoE) or Quality Engineering organization
  • Experience with Agile/Scrum and Waterfall methodologies
  • Knowledge of utility regulatory standards (NERC, PSC, FERC)

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