Senior Test Automation Analyst

Job Description

Build the future of test automation at one of the world's most innovative financial institutions — where your engineering skills directly impact millions of customers.

As a Senior Associate in the Credit Card Technology team, you will design, build, and maintain an in-house Test Automation Framework that powers continuous delivery across critical financial products. You'll collaborate with product and engineering teams to ensure quality at every stage of the development lifecycle, helping us ship faster and smarter.

Job Responsibilities

• Design, develop, and maintain automated test cases that validate user acceptance criteria for new and existing features
• Build and expand the end-to-end test automation suite for existing workflows, integrating tests with CI/CD pipelines for continuous validation
• Collaborate with Product Owners, Product Managers, and Technology partners to understand requirements and design effective test plans
• Participate in Agile ceremonies including backlog prioritization, story mapping, story refinement, sprint reviews, and demos
• Provide effort estimates for user stories using planning poker and similar techniques
• Proactively develop and implement testing best practices across the project team, driving continuous process improvement
• Assist in manual testing efforts when automation is not feasible, ensuring comprehensive test coverage
• Communicate test progress, results, and issues clearly to product teams and stakeholders
• Train developers and Product Owners on creating and modifying automated test cases
• Use AI-assisted tools responsibly to accelerate test case generation, automation code scaffolding, log analysis, and defect summarization
  
  

Required Qualifications, Capabilities, And Skills

• Bachelor's or Master's degree, in Computer Science or a related field
• 3 years of experience building and maintaining test automation frameworks using behavior-driven development tools such as Selenium, Cucumber, JUnit, or Fitnesse
• 3 years of experience with open-source test automation tools
• 3 years of experience with Continuous Integration and Deployment practices and tools, including Jenkins or equivalent, Maven, and Git
• 3 years of experience working in Agile teams, including creating test strategies and test scenarios from product backlog refinements
• Strong verbal and written communication skills with the ability to present test results clearly to diverse audiences
• Demonstrated ability to build prompt templates and review checklists that produce repeatable, auditable AI-assisted outputs
• Collaborative mindset with the ability to adapt to changing project needs in cross-functional teams
  
  

Preferred Qualifications, Capabilities, And Skills

• 4 years of experience in a financial services environment with working knowledge of credit card products
• 4 years of experience with application testing and monitoring frameworks such as JMeter, AppDynamics, or Geneos
  
  

Applicants must be authorized to work for any employer in the US. We are not able to provide immigration sponsorship or take over sponsorship of an employment visa at this time. Final job grade level and corporate title will be determined at time of offer and may differ from this posting.

About Us

Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

Equal Opportunity Employer/Disability/Veterans

About The Team

Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We're proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions – all while ranking first in customer satisfaction.

We offer a broad array of credit cards to meet the needs of individuals and small businesses, including Chase-branded and co-branded cards in partnership with well-known companies and organizations. Merchant Services is a leading provider of payment, fraud and data security for companies, capable of authorizing transactions across global currencies.