What are the responsibilities and job description for the Marketing Delivery Associate Senior position at JPMorganChase?
Job Description
Join our dynamic team as a Marketing Senior Associate in the Branch Infrastructure and Capabilities group, where you'll play a pivotal role in ensuring the seamless integration of strategic credit card offers into our retail ecosystem. With a focus on collaboration and innovation, you'll partner with business and technology teams to enhance consumer and business acquisition experiences, driving our branch modernization journey forward. If you're an enthusiastic self-starter with a passion for strategic data use and problem-solving within complex infrastructures, we invite you to be part of our transformative journey.
As a Marketing Senior Associate within the Branch Infrastructure and Capabilities group, you will oversee key aspects of the credit card release readiness process for our suite of products. You will be responsible for managing various components of our readiness process to ensure a flawless integration of key strategic consumer and business acquisition and engagement offers into the retail ecosystem. You will do this by partnering with the business to understand the necessary requirements and working to build and validate those with the appropriate technology teams. You will also be responsible for identifying friction points within our current acquisition experience and partnering with the appropriate products and tech partners to develop solutions to mitigate.
Job Responsibilities
Chase is a leading financial services firm, helping nearly half of America’s households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
Equal Opportunity Employer/Disability/Veterans
About The Team
Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We’re proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions – all while ranking first in customer satisfaction.
We offer a broad array of credit cards to meet the needs of individuals and small businesses, including Chase-branded and co-branded cards in partnership with well-known companies and organizations. Merchant Services is a leading provider of payment, fraud and data security for companies, capable of authorizing transactions across global currencies.
Join our dynamic team as a Marketing Senior Associate in the Branch Infrastructure and Capabilities group, where you'll play a pivotal role in ensuring the seamless integration of strategic credit card offers into our retail ecosystem. With a focus on collaboration and innovation, you'll partner with business and technology teams to enhance consumer and business acquisition experiences, driving our branch modernization journey forward. If you're an enthusiastic self-starter with a passion for strategic data use and problem-solving within complex infrastructures, we invite you to be part of our transformative journey.
As a Marketing Senior Associate within the Branch Infrastructure and Capabilities group, you will oversee key aspects of the credit card release readiness process for our suite of products. You will be responsible for managing various components of our readiness process to ensure a flawless integration of key strategic consumer and business acquisition and engagement offers into the retail ecosystem. You will do this by partnering with the business to understand the necessary requirements and working to build and validate those with the appropriate technology teams. You will also be responsible for identifying friction points within our current acquisition experience and partnering with the appropriate products and tech partners to develop solutions to mitigate.
Job Responsibilities
- Manage the readiness process to ensure seamless integration of strategic consumer and business acquisition and engagement offers into the retail ecosystem.
- Collaborate with business stakeholders to understand essential requirements for successful integration.
- Work closely with technology teams to build and validate solutions that meet business needs.
- Identify friction points within the current acquisition experience and develop strategies to address them.
- Partner with product and technology teams to implement effective solutions that enhance the acquisition process.
- Ensure alignment and coordination across various teams to achieve successful execution of strategic offers
- Assist with the execution of various components of our branch modernization journey
- Ability to handle multiple projects at once, all while maintaining a relentless attention to detail
- Ability to handle changes in business direction and quickly pivot to maintain necessary timelines
- Enthusiastic self-starter; innovative thinker with the ability to derive, formulate, and develop new concepts
- Experience evaluating complex business problems, data analysis and devising recommendations
- Bachelor’s degree in Business Administration, or related field of study, or equivalent relevant experience
- Be intellectually curious and enjoy moving at a fast pace.
- Ability to understand and problem solve within a complex technical infrastructure
- Be a high energy self-starter, effective communicator, and have a passion for the strategic use of data and capabilities.
- Work in large, collaborative teams to achieve organizational goals
Chase is a leading financial services firm, helping nearly half of America’s households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
Equal Opportunity Employer/Disability/Veterans
About The Team
Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We’re proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions – all while ranking first in customer satisfaction.
We offer a broad array of credit cards to meet the needs of individuals and small businesses, including Chase-branded and co-branded cards in partnership with well-known companies and organizations. Merchant Services is a leading provider of payment, fraud and data security for companies, capable of authorizing transactions across global currencies.
