What are the responsibilities and job description for the Chase Auto Consumer Marketing-Senior Associate position at JPMorganChase?
Job Description
Help connect Chase customers with Chase Auto financing and refinancing solutions. Join the Chase Auto Consumer Marketing team, a collaborative, data-driven group that delivers integrated marketing across email, owned digital advertising, ATM, paid search, and emerging channels to drive customer acquisition and business growth.
As a Senior Associate in Chase Auto Acquisition Marketing, you will be part of the Chase Auto Consumer Marketing team and support the strategy, planning, execution, and optimization of integrated consumer campaigns designed to drive acquisition by connecting Chase customers with Chase Auto financing and refinancing solutions. You will manage initiatives from brief through launch and measurement, partnering with Marketing, Product, Analytics, Creative, Legal, Compliance, and channel teams. Your work will translate customer and performance insights into clear actions that improve conversion, strengthen the customer experience, and support sustainable business growth.
Job Responsibilities
Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
Equal Opportunity Employer/Disability/Veterans
About The Team
Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We're proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions – all while ranking first in customer satisfaction.
Help connect Chase customers with Chase Auto financing and refinancing solutions. Join the Chase Auto Consumer Marketing team, a collaborative, data-driven group that delivers integrated marketing across email, owned digital advertising, ATM, paid search, and emerging channels to drive customer acquisition and business growth.
As a Senior Associate in Chase Auto Acquisition Marketing, you will be part of the Chase Auto Consumer Marketing team and support the strategy, planning, execution, and optimization of integrated consumer campaigns designed to drive acquisition by connecting Chase customers with Chase Auto financing and refinancing solutions. You will manage initiatives from brief through launch and measurement, partnering with Marketing, Product, Analytics, Creative, Legal, Compliance, and channel teams. Your work will translate customer and performance insights into clear actions that improve conversion, strengthen the customer experience, and support sustainable business growth.
Job Responsibilities
- Owned Channel Strategy and Execution: Support end-to-end campaign planning and execution across email, owned digital ads, ATM, and other Chase-owned channels.
- Paid Search: Support Paid Search strategy and execution, including campaign planning, budget management, performance monitoring, and optimization.
- Campaign Management: Manage campaigns from planning and creative development through approvals, launch, measurement, and optimization.
- Audience and Targeting: Partner with cross-functional teams to develop audience, targeting, messaging, and channel approaches aligned with business priorities and customer needs.
- Performance and Analytics: Partner with Analytics to evaluate campaign and funnel performance, identify trends, support forecasting, and recommend opportunities to improve results.
- Cross-Functional Collaboration: Work across a highly matrixed organization to align partners, build consensus, and drive initiatives forward.
- Reporting and Communication: Develop clear presentations and updates that communicate campaign performance, insights, and recommendations to stakeholders and leadership.
- 5 years of experience in marketing, digital marketing, campaign management, or a related field
- Experience executing multi-channel marketing campaigns, including email, digital advertising, and/or Paid Search
- Strong project management skills with the ability to manage multiple campaigns and timelines
- Strong analytical and problem-solving skills with the ability to use data to inform decisions
- Ability to effectively collaborate and communicate across multiple teams and levels of an organization
- Strong written and verbal communication skills
- Proficiency in Microsoft Excel and PowerPoint
- Experience in financial services, automotive, lending, or another regulated industry
- Experience with owned and paid digital marketing channels, audience segmentation, and campaign optimization
- Experience leveraging AI tools to improve efficiency, streamline workflows, and enhance marketing execution
Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
Equal Opportunity Employer/Disability/Veterans
About The Team
Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We're proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions – all while ranking first in customer satisfaction.