What are the responsibilities and job description for the Card Lending Sr. Product Management Associate position at JPMorganChase?
Job Description
Join our dynamic Card Lending team as a Senior Product Management Associate, where you will play a pivotal role in shaping and delivering innovative products that drive customer value and business growth.
As a member of the product team, you will leverage your experience to lead product initiatives, collaborate with cross-functional partners, and ensure the successful execution of our product strategy and roadmap. This is an exciting opportunity to make a significant impact, solve complex challenges, and advance your career in a fast-paced, collaborative environment.
Job Responsibilities
About Us
Chase is a leading financial services firm, helping nearly half of America’s households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
Equal Opportunity Employer/Disability/Veterans
About The Team
Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We’re proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions – all while ranking first in customer satisfaction.
We offer a broad array of credit cards to meet the needs of individuals and small businesses, including Chase-branded and co-branded cards in partnership with well-known companies and organizations. Merchant Services is a leading provider of payment, fraud and data security for companies, capable of authorizing transactions across global currencies.
Join our dynamic Card Lending team as a Senior Product Management Associate, where you will play a pivotal role in shaping and delivering innovative products that drive customer value and business growth.
As a member of the product team, you will leverage your experience to lead product initiatives, collaborate with cross-functional partners, and ensure the successful execution of our product strategy and roadmap. This is an exciting opportunity to make a significant impact, solve complex challenges, and advance your career in a fast-paced, collaborative environment.
Job Responsibilities
- Lead the development and execution of product strategy and roadmap, ensuring alignment with business goals and customer needs.
- Analyze and interpret product performance metrics to inform strategic decisions and drive continuous improvement.
- Drive solution discovery by collaborating with cross-functional teams to identify, evaluate, and prioritize innovative solutions.
- Oversee product planning sessions, contribute expert insights, and ensure the timely and successful execution of product initiatives and launches.
- Partner with product managers to define user workflows, requirements, stories, and customer value, ensuring clarity and alignment across stakeholders.
- Support and execute change management activities, ensuring adherence to risk, controls, compliance, and regulatory requirements.
- Identify and raise blockers or dependencies, proactively managing resources and collaborating with delivery teams to ensure smooth product delivery.
- Foster a culture of innovation, efficiency, and continuous learning within the product team.
- 3 years of experience or equivalent expertise in product management.
- Demonstrated success in leading product management initiatives or relevant domain projects.
- Strong experience with operational management, change readiness, and product deployment processes.
- Advanced knowledge of the product development life cycle, including discovery, requirements definition, and go-to-market execution.
- Proficiency in data analytics and data-driven decision-making.
- Proficiency in Jira, Jira Align, Confluence, and Microsoft Office suite.
- Excellent communication, collaboration, and stakeholder management skills.
- Experience in credit card or financial services products.
- Proven ability to navigate complex challenges and deliver results in a fast-paced environment.
About Us
Chase is a leading financial services firm, helping nearly half of America’s households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
Equal Opportunity Employer/Disability/Veterans
About The Team
Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We’re proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions – all while ranking first in customer satisfaction.
We offer a broad array of credit cards to meet the needs of individuals and small businesses, including Chase-branded and co-branded cards in partnership with well-known companies and organizations. Merchant Services is a leading provider of payment, fraud and data security for companies, capable of authorizing transactions across global currencies.