Demo

AI Engagement Specialist

JPMorganChase
Wilmington, DE Full Time
POSTED ON 8/24/2025
AVAILABLE BEFORE 10/13/2025

Join our team as an AI Engagement Specialist, where you'll play a pivotal role in driving the understanding and adoption of AI technologies, particularly Large Language Models, within Card Services and Connected Commerce. Inspire and empower our employees to leverage AI-driven solutions to solve business challenges and create new opportunities.


As an AI Engagement Specialist within Card Services and Connected Commerce, you will be responsible for crafting innovative engagement strategies, organizing events, and developing and delivering training to enhance AI literacy. Your mission is to inspire and empower our employee base to identify and leverage AI-promoten solutions to solve business challenges and create new opportunities.

Job Responsibilities

  • Develop and implement creative engagement strategies to promote the use of AI tools among employees.
  • Organize and lead training sessions, workshops, and events to educate employees on AI capabilities and applications.
  • Collaborate with cross-functional teams to identify business challenges and opportunities for AI solutions.
  • Research and test the latest AI tools and methods to ensure the firm remains at the cutting edge of technology.
  • Serve as a subject matter expert and advocate for AI technologies, fostering excitement among employees.
  • Monitor and analyze engagement metrics to assess strategy effectiveness and make data-driven improvements.

Required Qualifications, Capabilities, and Skills

  • 5 years of experience in project management, training, process engineering, or marketing.
  • Strong passion for new technology and a desire to share that excitement with others.
  • Ability to work independently and collaboratively in a fast-paced, dynamic environment.
  • Strong analytical skills and a data-driven approach to problem-solving.
  • Excellent communication and interpersonal skills, with the ability to engage and inspire diverse audiences.

Preferred Qualifications, Capabilities, and Skills

  • Experience crafting content and facilitating workshops to advance mindsets and skillsets.
  • Experience with Python, Alteryx, Tableau, and SharePoint is highly desirable.
  • Portfolio of AI projects you are working on.
  • Considered a thought leader on social media or in offline communities on AI or new technologies.

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