Vice President, Payment Processing Product

Do you love improving the lives of tens of millions of customers? Conceptualizing and building 0 to 1 products on the latest tech stack? Are you energized by the idea of building a fintech platform that drives the next round of innovation and growth in payments. We are hiring!

The Card and Connected Commerce organization is a team of highly talented product leaders focused on delivering innovative payment experiences and platforms. We’re transforming the payments experiences for millions of our customers and nurturing the growth of digital payments.

As an VP of Product, Payment Processing and a leader in the Card and Connected Commerce organization, you will conceptualize and build the next generation of payment processing capability, drive innovative thinking and build seamless customer experiences that become the foundation of Chase digital payments and commerce experiences. We’re looking for someone who is customer obsessed, has a strong passion to lead “start-up” efforts in large companies, and a strong inclination for innovative thinking. We are looking for product leads that can foster a culture of innovation, learning and collaboration. As a leader on the team, you will be responsible for creating a vision and a roadmap, driving product development lifecycle, monitoring the platform performance and scaling the payments platforms to millions of customer.

Job responsibilities:

• Define and manage the roadmap for processing for cards and non-card payment methods 

   

• Lead a team of talented and high-performing product owners

• Conceptualize and create a payment processing platforms that supports multiple payment methods, and drive scale

• Define features and communicate requirements to engineering in clearly written documentation

• Partner closely with Technology, Design, and Analytics teams to lead product development efforts

• Manage product backlog creation and grooming, support agile product delivery, launch and go to market for product, production support, issue & defect resolution and prioritization

• Manage prioritization, requirement intakes, quarterly and yearly planning with cross-domain stakeholders and peers

• Manage executive stakeholder relationships and regularly communicate updates on the product strategy, progress and performance

• Monitor against goals, identify and scope implementation paths for needed enhancements, and create remediation plans when needed

• Collaborate with a team of cross-functional partners to ensure a strong risk and controls environment (e.g., Risk, Controls, Legal, Compliance)

Required qualifications, capabilities and skills:

• 5 years of experience in financial services and product management

• Strong knowledge of card and/or non-card payment processing

• Experience in online payments, money movement and partnerships 

• Experience driving change within large, highly matrixed organizations and managing stakeholders across multiple functions, especially engineering, architecture, design and other product peers

• Passion for understanding customer needs and demonstrated ability to build scalable platforms 

• Ability to think strategically while still being comfortable diving into the details required to ensure successful execution

• Outstanding verbal and written communication 

• Strong knowledge of APIs, engineering practices, and the product development lifecycle using Agile methodologies

Approved language: “Applicants must be authorized to work for any employer in the US. We are not able to provide immigration sponsorship or take over sponsorship of an employment visa at this time. Final job grade level and corporate title will be determined at time of offer and may differ from this posting. This role does not provide relocation assistance, so all candidates must be local to the work locations listed in the job posting or willing to relocate on their own immediately upon hire.