What are the responsibilities and job description for the Trade Support Associate I position at JPMorgan Chase?
The Markets Asset Servicing Team is responsible for the processing of Corporate Actions events across multiple securities types, including equities and fixed income products held by the firm and its clients. Team members work closely with trading desks, middle office, finance teams, and settlements, gaining insight into other operations and a high-level understanding of J.P. Morgan’s diverse product range.
As a Markets Asset Servicing Associate within Commercial & Investment Bank, you will play a key role in the end-to-end processing of corporate actions, manage complex event workflows, and contribute to process improvements. This position is ideal for candidates with a solid background in securities operations who are ready to take on greater responsibility, mentor junior staff, and deepen their expertise across products and markets.
Job Responsibilities:
- Process and review daily operations for Corporate Action events across multiple markets and securities types, ensuring accuracy and timeliness.
- Serve as an escalation contact, working with the team to investigate and resolve complex corporate action related queries.
- Act as a subject matter expert for asset servicing processes, providing guidance and support to junior team members.
- Manage high-volume workflows and prioritize tasks to meet critical deadlines.
- Ensure all regulatory reporting and daily controls are completed accurately and on time.
- Produce and analyze operational metrics, identifying trends and areas for improvement.
- Proactively identify and escalate issues, collaborating with team members to resolve complex problems.
- Support cash and stock break management, investigating and resolving discrepancies.
- Contribute to process improvement initiatives, recommending and implementing more efficient and cost-effective methods.
- Participate in projects driven by industry mandates, process enhancements, or client requirements.
- Maintain up-to-date awareness of risk policies and procedures, ensuring adherence to escalation protocols.
Required qualifications, capabilities and skills:
- Bachelor’s degree in Accounting, Business Administration, Economics, Finance, or equivalent work experience.
- 3 years of experience in asset servicing or securities operations, with demonstrated expertise in corporate actions and/or income processing.
- Strong understanding of the transaction/trade lifecycle and global securities products.
- Advanced risk and control awareness, with experience implementing mitigating controls.
- Proven ability to manage high-volume, deadline-driven workflows with accuracy and quality.
- Excellent problem-solving, analytical, and issue resolution skills.
- Strong relationship-building and communication skills, with the ability to collaborate across teams and with external counterparties.
- Proficiency in Microsoft Office applications (especially Excel)
- Series 99 license required, you must acquire the Series 99 certification within the first 120 days
- Ability to mentor junior staff and contribute to a collaborative team environment.
- High degree of attention to detail and adaptability to changing business needs.
Preferred qualifications, capabilities and skills
- Experience with industry systems preferred