What are the responsibilities and job description for the Technology Operational Risk Management Director (Tech & Cyber) - Executive Director position at JPMorgan Chase?
Bring your expertise to JPMorgan Chase. As part of Risk Management and Compliance, you are at the center of keeping JPMorgan Chase strong and resilient. You help the firm grow its business in a responsible way by anticipating new and emerging risks, and using your expert judgement to solve real-world challenges that impact our company, customers and communities. Our culture in Risk Management and Compliance is all about thinking outside the box, challenging the status quo and striving to be best-in-class.
As a Technology Operational Risk Management Director, you will be responsible for leading large complex programs and systems oversight associated to investment banking globally. You will need to be adept at evaluating technology practices for operational challenges in addition to cybersecurity related concerns and identify potential risks or evaluate existing risks globally. Additionally, you must have a proven ability to drive business results with your insights and be comfortable working with a wide range of technology, risk stakeholders, and functional teams.
You will need to leverage your experience in engineering, software development and technology operations in order to identify operating control or process deficiencies within the technology stack or organization that may result in operating disruption, compliance, or security issues. In addition to developing and executing an oversight plan, you will also develop and maintain credible relationships with first line stakeholders across compute, storage, database, and network products.
The Compliance, Conduct Operational Risk (CCOR) CIB Market Technology Risk lead reports directly into the Technology Operational Risk Officer and is responsible for analysis and identification of operational risks to business processes.
Job Responsibilities
- Identify technology operational risks stemming from events and incidents in disruption of CIB markets operations
- Identify operational risks stemming from large and/or impactful change activities
- Assess the alignment of the application areas against the modernization strategies
- Participate and challenge first line control implementation and execution
- Design and execute monitoring and testing activity to detect operational and compliance risks during the development lifecycle
Required qualifications, capabilities, and skills
- 10 years in an infrastructure or development leadership role
- Strong background in technology engineering
- Strong understanding of applications testing, quality control, change and release management
- Familiarity with strategic development tools (JIRA, Jenkins, Artifactory, etc.)
- Expertise with Cloud Technologies (i.e. AWS, GCP, Azure)
- Experience with ITSM, ITIL, with focus on Engineering processes
- Ability to collaborate with high-performing teams and individuals throughout the firm to accomplish common goals