What are the responsibilities and job description for the Technology Investment Governance, Senior Product Delivery Associate position at JPMorgan Chase?
Be at the heart of transforming visions into market-ready products, while you navigate through and solve complex challenges. In this dynamic environment, you ensure smooth product delivery and support change initiatives, marking a significant step in your career growth and innovation journey.
As a Senior Product Delivery Associate in Technology Investment Governance, you are trusted with enabling the delivery of products in a stable and scalable way. Work with cross-function teams, build key relationships, and enable the product to continuously deliver value.
Job responsibilities
- Collaborates with the Product Delivery Manager to execute on key delivery tasks and identify ways to boost efficiencies
- Supports the completion of change management activities across functional partners and monitors adherence to the firm’s risk, controls, compliance, and regulatory requirements
- Raises blockers and other impediments to the Product Delivery Manager to manage dependencies and ensure adequate resources
- Develops, articulates, and executes clear product requirements that align with customer needs and business goals; Translates strategic objectives into actionable plans and deliverables
- Conducts in-depth product analysis using robust data insights; Tracks key metrics, identifies trends, and informs strategic decisions through advanced SQL querying, RDBMS expertise, and visualization tools (e.g., Tableau, Alteryx)
- Authors detailed requirements (Jira Deliverables, Epics, Stories), captures process flows, and documents user pain points to inform product enhancements
- Designs and solutions new features, analyzes data models, assesses upstream/downstream impacts, and support configuration/customization changes in tools as needed
- Tests new features to ensure product quality, with a focus on data integrity and reliability
- Leads daily Scrum calls and product refinement sessions, demonstrating strong communication and presentation skills
- Engages with stakeholders to share user insights, identifies new product opportunities, and drives consensus through data-driven analysis
- Partners with UX, development, QA, and release management teams to drive user-centric design, process improvements, and successful product delivery
Required qualifications, capabilities, and skills
- 3 years of experience or equivalent expertise in product management or a relevant domain area
- Demonstrated performance in either product management or relevant domain area
- Experience executing operational management and change readiness activities
- Experience in product deployment processes
- Strong analytical, communication, and problem solving skills
- Advanced knowledge of the product development life cycle and agile methodologies (including Kanban), with experience leading product activities from discovery to delivery
- Proficiency in data visualization and analysis tools such as Tableau and Alteryx, and experience writing Jira epics and user stories for agile product development
- Demonstrated experience working in cross-functional teams, with a solid background in testing, release management, and driving improvements in product delivery
- Experience working in highly matrixed, complex organizations
- Excellent oral and written communication and presentations skills across various stakeholders and senior management; ability to synthesize large amounts of information, summarize key concepts and articulate relevant issues to senior management
- Ability to deal with different stakeholder groups to elicit business requirements, processes and data trends
Preferred qualifications, capabilities, and skills
- Developed knowledge of the product development life cycle
- Understanding of data models and their application in product management
- Finance & Business Management, budget planning knowledge
- Bachelor’s or master’s degree in computer science, engineering, business administration, or a related field