What are the responsibilities and job description for the Tech Risk and Controls Lead - Outsourcing Business Controls position at JPMorgan Chase?
Join our team to play a pivotal role in mitigating tech risks and upholding operational excellence, driving innovation in risk management.
As a Tech Risk & Controls Lead in Risk Management & Controls, you will be responsible for identifying, and mitigating compliance and operational risks in line with the firm's standards. You will also provide subject matter expertise and technical guidance to technology-aligned process owners, ensuring that implemented controls are operating effectively and in compliance with regulatory, legal, and industry standards. By partnering with various stakeholders, including Product Owners, Business Control Managers, and Regulators, you will contribute to the reporting of a comprehensive view of technology risk posture and its impact on the business. Your advanced knowledge of risk management principles, practices, and theories will enable you to drive innovative solutions and effectively manage a diverse team in a dynamic and evolving risk landscape.
Job responsibilities
Manage horizontal execution of outsourcing controls. Ensure accurate monitoring, transparent reporting and issue/risk escalation with leaders and partners
- Develop and maintain key contacts and working relationships with various areas within Enterprise Technology, Controls peer groups, and CTPO
- Ensure timely escalation of key risks and issues to management and interested stakeholders
- Represent the IAS Oversight team in various governance, legal, and controls forums
Ensure compliance with firmwide outsourcing policy and/or standards
Identify, escalate and implement solutions for identified issues and risks along business stakeholder decisions.
Demonstrate superior judgment to mitigate risk impacts to the operational processes: Reputation, Regulatory, Legal, Operational, and Financial
Collaborate with stakeholders in a consulting role to add value and address unresolved critical problems and exposures
Required qualifications, capabilities, and skills
- 5 years of experience or equivalent expertise in technology risk management, information security, or related field, emphasizing risk identification, assessment, and mitigation
- Familiarity with risk management frameworks, industry standards, and financial industry regulatory requirements
- Proficient knowledge and expertise in data security, risk assessment & reporting, control evaluation, design, and governance, with a proven record of implementing effective risk mitigation strategies
- Demonstrated ability to influence executive-level strategic decision-making and translating technology insights into business strategies for senior executives
- Ability to coordinate engagement with key stakeholders and proficiency in cross-functional frameworks
- Strong understanding of controls framework and compliance standards
- Adaptability to thrive in a fast-paced, collaborative, team-oriented, cross-functional environment
- Self-motivated and confident decision-maker with the ability to lead, challenge and influence change where necessary
- Synthesizes data quickly and communicates analysis succinctly and professionally
Preferred qualifications, capabilities, and skills
Minimum BS or equivalent level of education/experience
7 years in relevant business role, operations management, project/program management, or vendor management
Ability to maintain professional documentation for internal and external reporting purposes
Demonstrated knowledge/background in internal control philosophies
