What are the responsibilities and job description for the Senior Product Delivery Associate - Fulfillment Archive Services position at JPMorgan Chase?
Be at the heart of transforming visions into market-ready products, while you navigate through and solve complex challenges. In this dynamic environment, you ensure smooth product delivery and support change initiatives, marking a significant step in your career growth and innovation journey.
As a Senior Product Delivery Associate in Fulfillment and Archive Services, you are trusted with enabling the delivery of products in a stable and scalable way. Work with cross-function teams, build key relationships, and enable the product to continuously deliver value.
Job responsibilities
- Collaborates with the Product Delivery Manager to execute on key delivery tasks and identify ways to boost efficiencies
- Supports the completion of change management activities across functional partners and monitors adherence to the firm’s risk, controls, compliance, and regulatory requirements
- Raises blockers and other impediments to the Product Delivery Manager to manage dependencies and ensure adequate resources
- Own and drive execution and delivery for large, complex projects, ensuring all project management controls are followed
- Develop and communicate clear program plans, executive summaries, and project status updates
- Manage timelines, dependencies, blockers, and resources, coordinating with stakeholders and partners
- Oversee change management activities, ensuring compliance with risk, controls, and regulatory requirements
- Engage with Scrum of Scrums, Product Owners, and Tech Leads to stay updated on activities and manage the book of work
- Act as the main point of contact for stakeholders, building strong relationships and understanding their needs
- Continuously assess and improve delivery processes for greater efficiency and effectiveness
- Conduct post-implementation reviews and lead lessons learned sessions
Required qualifications, capabilities, and skills
- 3 years of experience or equivalent expertise in product management or a relevant domain area
- Demonstrated performance in either product management or relevant domain area
- Experience executing operational management and change readiness activities
- Experience in product deployment processes
- 4 years of Project Manager experience, ideally in banking or financial services
- Bachelor’s degree in Information Technology, Business, or a related field
- Strong understanding of delivery processes with a track record of driving continuous improvement
- Experience in release management, deployment processes, and strategies across products or platforms
- Skilled in working within matrixed organizations and driving cross-functional collaboration
- Strong leadership, organizational, and analytical skills, with effective communication at all levels
- Proficient in project management tools such as JIRA, Confluence, MS Project, Excel, and Teams
Preferred qualifications, capabilities, and skills
- Developed knowledge of the product development life cycle
- Proficient knowledge of the product design, and data analytics
- Master’s Degree, PMP Certification, or Certified Scrum Master (CSM)
- Strong understanding of the technical aspects of features being delivered
- Excellent adaptability to pivot strategies and respond to changing circumstances
- Experience with regulatory, compliance, and risk management in banking