What are the responsibilities and job description for the Senior Product Delivery Associate - Card Pricing position at JPMorgan Chase?
Product liaison to analyze business requirements and produce testing documentation and execution strategy to support the Product.
As a Sr. Product Delivery Associate in the Card Pricing Product team, you will serve as a liaison between the Product Owner, Partner Products and Technology Feature Teams to analyze business requirements and produce testing documentation and execution strategy to support the Product. You will partner with the product leads to design a Pricing product testing strategy plan focused on speed, quality, and reusability. You will also collaborate with the product and technology teams to drive the design, customization, development and execution of an initiative’s User Acceptance Test (UAT) that will deliver products that meet customer expectations and result in realizing the planned business value.
Job Responsibilities
- Collaborate with Product Leads to understand an initiative’s operational flows and customer experience expectations for user acceptance testing (UAT) and end-to-end testing
- Assist in defining and documenting a test strategy and framework that can be used across the Product
- Draft quality test acceptance criteria at varying levels, including integration and negative testing
- Provide oversight on testing progress for an initiative’s lifecycle, including functional, customer journey, database, and regression
- Exercise strong analytical and problem-solving skills to manage issues and defects arising from execution of test plans
- Build testing automation tools and capabilities in partnership with Technology to increase the coverage of end to end integration testing
- Partner with Technology to maintain an evergreen automation regression suite with necessary enhancements as required for new features and capabilities
- Identify potential project roadblocks, bottlenecks, and dependencies and partner with the product team to proactively resolve
- Communicate (both verbal and written) technical and non-technical updates to executives via decks and reports
- Promote a strong control environment by adhering to risk/control, procedure and process expectations, while appropriately delivering what’s best for the customer
Required Qualifications
- 8 years of experience in user acceptance testing in product development or related field
- Deep understanding of automation testing tools, frameworks, best practices and strategies within an agile framework
- Knowledge of non-functional requirements for long-term product stability
- Proficiency in writing SQL queries and automation scripts
- Demonstrated expertise with Agile processes, principles, and tools like Confluence and JIRA
- Experience working independently in a fast-paced, collaborative, and cross-functional environment
- Experience leading through ambiguity and managing shifting business priorities
- Experience in fintech or financial services industry