What are the responsibilities and job description for the Senior Product Associate, Offer Platforms position at JPMorgan Chase?
Join a team where your product instincts and curiosity directly shape how customers discover and engage with our card offerings. You'll work in a collaborative, fast-paced environment with the support, tools, and cross-functional partnerships to grow your career and make a real impact.
As a Senior Product Associate in Card Acquisition Product, you will contribute to the full product development lifecycle — from discovery and research through delivery — helping build innovative, customer-first solutions. We value your perspective, invest in your growth, and rely on your ability to connect customer needs with scalable, high-quality product outcomes.
Job responsibilities
- Partner with the Product Manager to identify new product opportunities grounded in user research, customer feedback, and market discovery
- Plan for upstream and downstream implications of new product features on the overall customer experience
- Support user research, journey mapping, and market analysis to inform the strategic product roadmap
- Analyze and evaluate product metrics across the development lifecycle, tracking progress against time, cost, and quality targets
- Write clear requirements, epics, and user stories to drive product development forward
- Collaborate closely with engineering teams to ensure requirements are well-defined and aligned with customer expectations
Required qualifications, capabilities, and skills
- 3 years of experience in product management or a relevant domain area
- Proficient understanding of the product development lifecycle
- Hands-on experience with product lifecycle activities, including discovery and requirements definition
- Foundational knowledge of data analytics and data literacy
- Ability to communicate effectively with engineering teams working on technical products
- Ability to receive direction on a desired outcome and independently develop a plan to achieve it
Preferred qualifications, capabilities, and skills
- Experience working in a complex, matrixed organization using Agile methodology
- Background in banking, financial services, or marketing technology
- Strong product strategy and communication skills
Natural curiosity and a demonstrated commitment to continuous learning
Applicants must be authorized to work for any employer in the US. We are not able to provide immigration sponsorship or take over sponsorship of an employment visa at this time. Final job grade level and corporate title will be determined at time of offer and may differ from this posting.