What are the responsibilities and job description for the Senior Product Associate - Identity position at JPMorgan Chase?
Join Trust & Security, where your work helps protect our customers and drives innovation in fraud risk management. Be part of a collaborative team making a real impact.
As a Senior Product Associate on the Identity team, you will play a critical role in developing and delivering innovative identity solutions—including identity verification, identity lifecycle management, and digital identity externalization. You will work cross-functionally with technology, design, and business partners to launch products that make Chase synonymous with trust.
Job Responsibilities
- Assist in the development and delivery of identity products and features, including gathering requirements, writing user stories, and supporting backlog management.
- Coordinate with engineering, design, and business teams to help implement product features and resolve issues. Track progress and escalate risks or blockers as needed.
- Conduct market, user, and competitor research to inform product decisions. Analyze data and feedback to identify opportunities for improvement.
- Prepare product documentation, and status updates for stakeholders and team members.
- Communicate clearly with cross-functional partners, ensuring alignment on goals, timelines, and deliverables.
- Stay up-to-date on digital identity trends, standards, and best practices. Seek feedback and mentorship from senior team members to grow product management skills.
Required Qualifications, Capabilities, and Skills
- 3 years of experience in product management, business analysis, or related technology roles.
- Experience working in cross-functional teams.
- Interest in identity, data, security, or digital products.
- Strong organizational and problem-solving skills.
- Excellent written and verbal communication skills.
- Bachelor’s degree.
Preferred Qualifications, Capabilities, and Skills
- Familiarity with technology or financial services