Senior Product Associate Home Lending

Unleash your expertise in product development by leveraging user research, analyzing metrics, and collaborating across the organizations.

As a Senior Product Associate in Home Lending, you will play a crucial role in shaping the future of our data products and ongoing success. You will contribute to the team by leveraging your expertise in product development and optimization to make a significant impact, supported by user research and customer feedback to fuel the creation of innovative data products and continuously improve existing offerings. Collaborate closely with cross-functional teams to deliver value to our customers and business.

Job Responsibilities

• Partner with the Product Manager to identify new data product opportunities that reflect the needs of our customers and the market through user research and discovery.
• Consider and plan for upstream and downstream implications of new data product features on the overall product experience.
• Support the collection of user research, journey mapping, and market analysis to inform the strategic data product roadmap and provide insight on potential product features that provide value to customers.
• Analyze, track, and evaluate product metrics including work to time, cost, and quality targets across the data product development life cycle.
• Write requirements, epics, and user stories to support data product development.

Required Qualifications, Capabilities, and Skills

• 3 years of experience or equivalent expertise in product management or a relevant domain area, with overall experience of at least 8 years.
• Proficient knowledge of the product development life cycle.
• Experience in product life cycle activities including discovery and requirements definition.
• Developing knowledge of data analytics and data literacy.

Preferred Qualifications, Capabilities, and Skills

• Demonstrated ability to lead projects to completion and drive business impact. Ability to work independently and take initiative in a fast-paced environment.
• Strong collaboration skills with experience working with technology and design teams to shape features according to user needs.
• Deep understanding of the "Why" behind product decisions and the ability to articulate this to stakeholders.
• Strong problem-solving skills with the ability to think strategically and execute methodically.
• Excellent written and verbal communication skills, with the ability to write clear and concise requirements, epics, and user stories.
• Familiarity with data analytics tools and techniques, with a developing knowledge of data literacy. Understanding of financial products and services, particularly in the home lending domain, is a plus.
• Passion for innovation and continuous improvement, with a track record of implementing new ideas and solutions. Experience in Prompt Engineering and understanding of Gen AI.

To be eligible for this position, you must be authorized to work in the United States. We do not offer any type of employment-based immigration sponsorship for this position.  Likewise, JPMorgan Chase & Co., will not provide any assistance or sign any documentation in support of any other form of immigration sponsorship or benefit including optional practical training (OPT) or curricular practical training (CPT).