What are the responsibilities and job description for the Product Portfolio Operations Vice President position at JPMorgan Chase?
The Consumer Bank Business and Product Transformation team is responsible for advancing Consumer Bank product operating models and mobilizing product teams to deliver initiatives at scale that align with Consumer Bank Strategic Objectives.
As a Product Portfolio Operations Manager in the Consumer Bank agile product portfolio, you are a foundational member of a team responsible for implementing connectivity strategies across the product space. You ensure product investments and roadmaps align with Consumer Bank Strategic Objectives, driving positive business and customer benefits. You are directly responsible for creating structures that enhance coordination in our product line. By mobilizing product teams, you deliver large-scale initiatives and advance the Consumer Bank agile product delivery strategy for better business and product outcomes through continuous improvement.
Job responsibilities
- Works across products to help ensure delivery against business objectives while coordinating reporting and communications plans for portfolio management operations and change initiatives
- Enables operational efficiency by supporting training, maturation, needs assessments, and continuous improvement practices
- Drives adaptation and modification of our product-line framework to ensure cross-product priorities, sequencing, and trade-offs are realized
- Implements a product-level collection strategy consisting of controls, financials, and resourcing needs
- Lead continuous planning and prioritization processes, including Consumer and Community Banking planning deliverables and monthly Consumer Bank prioritization.
- Establish a partner communication framework to keep product, technology, design, and data organizations informed of priorities, status, and changes.
- Oversee product portfolio-level priorities, key initiative status, capacity plans, co-supplier dependencies, risks, and performance metrics with the support of broader Product Portfolio Operations Leads.
- Develop a six-quarter portfolio roadmap to improve planning, measure progress, and enable investment trade-off decisions.
- Lead the annual budget and capacity planning process in partnership with finance; track actuals to plan.
- Facilitate the adoption of best practices and develop new tools and operating models to continuously improve planning and prioritization processes.
- Prepare updates and presentations for senior management.
Required qualifications, capabilities, and skills
- 5 years of experience or equivalent expertise in program management or performance optimization
- Proven ability to manage and implement operational effectiveness initiatives
- Proven ability to operate within the product development life cycle and agile methodologies
- Proficiency in agile product development methodology.
- Proven experience in delivering timely, high-quality executive communications, presentations, and reporting, with a strong attention to detail and a continuous focus on design excellence.
- Demonstrated ability to engage with diverse stakeholder groups and effectively drive the agenda.
- Excellent relationship-building skills, with the ability to establish trust and lead by influence.
- Proven capability to lead and implement change in a fast-paced, complex environment.
- Advanced proficiency in Microsoft Office tools (Excel, PowerPoint, Teams), as well as Confluence and Jira Align.
- Self-motivated, tenacious, and capable of working with a high degree of independence
