What are the responsibilities and job description for the Product Manager, Card Acquisition position at JPMorgan Chase?
You enjoy shaping the future of product innovation, driving value for customers, contributing to successful launches, and exceeding expectations. Join our dynamic team and make a meaningful impact by delivering high-quality products that resonate with clients.
As a Product Manager in the Card Acquisition Product team, you will play a pivotal role in driving the customer journey by producing and publishing content across various acquisition channels. You will bring expertise in content management, customer and offer data, and targeting to deliver best-in-class experiences that support our product vision. We value collaboration, innovation, and a commitment to continuous improvement.
Job responsibilities
- Create, structure, and publish user-friendly content across card acquisition experiences to drive optimal customer engagement
- Manage content workflows and calendar, ensuring timely publication and consistent messaging across channels
- Collaborate with marketing and user experience design teams to build engaging, accessible content for digital acquisition channels
- Support the integration of accessibility guidelines into content structures to accommodate a diverse user base
- Contribute to product discovery, requirements, experimentation, and continuous improvement initiatives
Required qualifications, capabilities, and skills
- 5 years of experience with Adobe Experience Manager (AEM) or other content management platforms, including proficiency in JSON, HTML, and CSS
- Demonstrated ability to contribute to content architecture modernization using knowledge of content platform systems
- Strong understanding of the end-to-end product development lifecycle, including design and data analytics
- Proven ability to work effectively with cross-functional partners while managing multiple workstreams in parallel
- Exceptional written and verbal communication skills, including active listening and the ability to produce clear, concise documentation
Preferred qualifications, capabilities, and skills
- Prior experience working within a large, matrixed organization
- Deep knowledge of the credit card industry and digital acquisition marketing
Applicants must be authorized to work for any employer in the US. We are not able to provide immigration sponsorship or take over sponsorship of an employment visa at this time. Final job grade level and corporate title will be determined at time of offer and may differ from this posting.