What are the responsibilities and job description for the Product Director, Innovation & Network Optimization-Payments-Executive Director position at JPMorgan Chase?
Ignite your passion for product innovation by leading customer-centric development, inspiring solutions, and shaping the future with your strategic vision and influence.
As a Product Director, Innovation & Network Optimization in Merchant Services, you lead innovation through the development of products and features that delight customers. As a leader on the team, you leverage your advanced capabilities to challenge traditional approaches, remove barriers to success, and foster a culture of continuous innovation that helps inspire cross-functional teams create groundbreaking solutions that address customer needs—while serving on the leadership team of the Payment Network Office as a key driver of network strategy, regulatory readiness, and emerging payments initiatives.
Job responsibilities
- Oversees the product roadmap, vision, development, execution, risk management, and business growth targets, including cross-LOB growth initiatives
- Partners with Legal, Compliance, Risk, and other enterprise stakeholders to develop strategies that address emerging legal and regulatory issues in the payments space
- Partners closely with CIB, CCB and ICB stakeholders to drive cross-LOB alignment on key priorities and initiatives to ensure coordinated outcomes and achievement of shared business objectives.
Monitors market trends, conducts competitive analysis, and identifies opportunities for product differentiation, including partnership with enterprise stakeholders on new and emerging payment initiatives.
Required qualifications, capabilities, and skills
- 10 years of experience or equivalent expertise delivering products, projects, or strategy within payments
- Extensive knowledge of the payment networks and merchant acquiring space.
- Experience with strategic planning, product development and data analytics
- Proven ability to influence the adoption of key product life cycle activities including discovery, ideation, strategic development, requirements definition, and value management
- Experience driving change within organizations and managing stakeholders across multiple functions
Preferred qualifications, capabilities, and skills
- Recognized thought leader within a related field