What are the responsibilities and job description for the Product Director Compensation & Pay position at JPMorgan Chase?
Ignite your passion for product innovation by leading customer-centric development, inspiring solutions, and shaping the future with your strategic vision and influence.
As a Product Director in Compensation & Pay within Total Rewards, you lead innovation through the development of products and features that delight employees. As a key leader on the team, you leverage your advanced capabilities to challenge traditional approaches, remove barriers to success, and foster a culture of continuous innovation that helps inspire cross-functional teams create groundbreaking solutions that address employee needs and expectations
Job responsibilities
- Develops and oversees the product roadmap, vision, development, execution, risk management, and business growth targets for a portfolio of products
- Leads the product life cycle through planning, execution, and future development by continuously adapting, developing new products and methodologies, managing risks, and achieving business targets like cost, features, reusability, and reliability to support growth
- Leads, coaches and mentors a product team on best practices, such as service blueprints, solution generation, market research, storyboarding, and product delivery, enabling them to effectively deliver on objectives
- Owns product performance and is accountable for investing in enhancements to achieve business objectives
- Monitors market trends, conducts competitive analysis, and identifies opportunities for product improvement and evolution
- Gathers and analyze user feedback and data to drive continuous improvement and innovation in the compensation and pay employee experiences.
- Partners with leaders across business, technology, product, corporate, legal, regulatory, and operations to identify and manage new and existing opportunities, initiatives, and processes related to compensation and pay. Define clear product goals and objectives, while identifying risks and developing mitigation strategies.
- Communicates the vision, strategy, and progress around compensation and pay products to stakeholders at all levels, building consensus and alignment around shared goals.
- Leads within a highly complex, and rapidly changing environment including across the legal and regulatory space, demonstrating a willingness to roll up your sleeves and pitch in wherever necessary to ensure great employee experiences and compliance.
Required qualifications, capabilities, and skills
- 8 years of experience or equivalent expertise in product management, leading across strategy and delivery of products or technology applications
- 5 years of people management experience; proven ability to lead, motivate, develop and inspire teams.
- Extensive knowledge of the product development lifecycle and experience with technical & experience design, and data analytics
- Proven ability to influence the adoption of key product life cycle activities including ideation, discovery, requirements definition, strategic development, and overall value management
- Strong analytical skills and experience with data-driven decision-making.
- Excellent communication and interpersonal skills, with the ability to influence and collaborate across a diverse leadership group and with cross-functional teams.
- Passion for understanding customer needs and delivering exceptional user experiences.
- Demonstrated experience in defining and tracking key performance indicators (KPIs) to measure the success of products and related initiatives, with the ability to use data to make informed decisions and optimize strategies.
- Proven experience in working with cross-functional teams, including engineering, design, legal & regulatory, marketing, and operations to manage bottlenecks, provide escalation management, and ensure successful product development and launch.
Preferred qualifications, capabilities, and skills
- Experience in integrating AI technologies into product development, with a focus on improve end user experiences and driving efficiencies while reducing operational risk.
- Preferred experience supporting global products and requirements within a globally matrixed, regulated organization
- Knowledge of Oracle HCM (Human Capital Management) is a plus.