What are the responsibilities and job description for the Product Director - AI Advisory & Coaching, Operating Model Enablement position at JPMorgan Chase?
Ignite your passion for product innovation by leading customer-centric development, inspiring solutions, and shaping the future with your strategic vision and influence.
As a Product Director for AI Advisory & Coaching, Operating Model Enablement, you lead innovation through the development of products and features that delight customers. As a leader on the team, you leverage your advanced capabilities to challenge traditional approaches, remove barriers to success, and foster a culture of continuous innovation that helps inspire cross-functional teams create groundbreaking solutions that address customer needs. You will lead the strategy and delivery of AI enabled products while acting as a trusted internal advisor—coaching leaders and teams on product, agility, and operating models to drive measurable, customer centric outcomes at scale.
Job Responsibilities
- Oversees the product roadmap, vision, development, execution, risk management, and business growth targets
- Leads the entire product life cycle through planning, execution, and future development by continuously adapting, developing new products and methodologies, managing risks, and achieving business targets like cost, features, reusability, and reliability to support growth
- Coaches and mentors the product team on best practices, such as solution generation, market research, storyboarding, mind-mapping, prototyping methods, product adoption strategies, and product delivery, enabling them to effectively deliver on objectives
- Owns product performance and is accountable for investing in enhancements to achieve business objectives
- Monitors market trends, conducts competitive analysis, and identifies opportunities for product differentiation
- SME and leader for AI initiatives within the Product Office (knowledge bases, agentic systems, etc.)
- Own AI solution strategy and delivery for customers, driving measurable outcomes
- Apply AI for process improvement, influencing stakeholders to adopt AI approaches
- Lead product vision and roadmap end-to-end: development, execution, risk management, and growth targets
- Manage the full product lifecycle, adapting methods/products while hitting cost, features, reusability, and reliability goals
- Coach and mentor product teams on best practices; own product performance and continuous enhancements informed by market/competitive insights
Required qualifications, capabilities, and skills
- 8 years of experience or equivalent expertise delivering products, projects, or technology applications
- Extensive knowledge of the product development life cycle, technical design, and data analytics
- Proven ability to influence the adoption of key product life cycle activities including discovery, ideation, strategic development, requirements definition, and value management
- Experience driving change within organizations and managing stakeholders across multiple functions
- Track record of successful large scale process improvement projects.
- Extensive knowledge of AI use cases, patterns and applications.
- Extensive knowledge of the product development life cycle, technical design, and data analytics
- Proven ability to influence the adoption of key product life cycle activities including discovery, ideation, strategic development, requirements definition, and value management
- Experience driving change within organizations and managing stakeholders across multiple functions
Preferred qualifications, capabilities, and skills
- Recognized thought leader within a related field
- Recognized thought leader within AI field
- Demonstrated experience delivering AI/ML or GenAI-enabled products
- Strong Data literacy