What are the responsibilities and job description for the Product & Design Recruiting Manager position at JPMorgan Chase?
The Firmwide Product & Design Recruiting team partners across lines of business to hire world-class talent in Product Management and Product Experience/Design. We work as strategic advisors to hiring leaders, combining market insights, proactive sourcing, inclusive hiring practices, and operational rigor to deliver great outcomes for candidates and the business—at scale.
As a Product & Design Recruiting Manager, you will operate as a player/coach, owning full-cycle recruiting for critical Product Management and Product Design hiring while leading and developing a team of 4–6 recruiters. You will partner closely with senior leaders and hiring managers across the firm to shape hiring strategy, build diverse pipelines, deliver an exceptional candidate and stakeholder experience, and drive disciplined, data-informed execution across the recruiting lifecycle.
Job responsibilities
- Lead and execute full-cycle recruiting for Product and Design roles, including intake, sourcing, screening, interview management, closing, and offer execution
- Serve as a player/coach, carrying a personal requisition load while overseeing delivery and outcomes across the recruiting team
- Manage and develop a team of 4–6 recruiters, providing day-to-day prioritization, coaching, performance feedback, and skill development
- Drive role calibration and recruiting strategy with hiring managers (profiles, competencies, leveling, interview plans, timelines)
- Build and maintain proactive, diverse pipelines using direct sourcing, referrals, networking, social media, and targeted outreach campaigns
- Provide structured candidate assessments and slate presentations, including market insights and hiring recommendations
- Partner with HR, compensation, and business stakeholders to support complex offers and competitive closing strategies
- Manage stakeholder communications and expectations; resolve issues/escalations and ensure consistent process quality
- Maintain focus on controls, compliance, process rigor, and risk awareness to support a stable recruiting operating environment
- Use recruiting data to monitor funnel health and drive continuous improvement (pipeline status, conversions, time-to-fill drivers, candidate experience)
Required qualifications, capabilities and skills
- 5 years of full life-cycle recruiting experience (in-house and/or agency)
- Demonstrated experience recruiting for Product and Design roles (e.g., Product Management, Product Design/UX/UI, UX Research, Content Design, Service Design)
- 3 years of experience managing and developing recruiting professionals, including coaching and performance feedback
- Experience supporting and closing complex offers
- Exceptional written and verbal communication skills; strong stakeholder management and ability to influence across all levels
- Proficiency with recruiting systems/tools (ATS) and Microsoft Office (PowerPoint, Excel, SharePoint);
- Bachelor’s degree required
Preferred qualifications, capabilities and skills
- Experience recruiting in highly competitive product/design talent markets and scaling pipelines across multiple role families
- Demonstrated success building diverse candidate slates through inclusive sourcing and market mapping
- Strong analytical and operational discipline; ability to use metrics to drive execution and process improvement
- Familiarity with JIRA/Confluence is a plus