What are the responsibilities and job description for the Product Delivery Manager – Public Sector Receivables-Vice President position at JPMorgan Chase?
Lead the delivery of innovative lockbox solutions for federal public sector clients as a Product Delivery Vice President, driving process transformation and continuous value creation in a dynamic, client-focused environment.
As a Product Delivery Vice President in Public Sector Receivables, you will lead the delivery of a new lockbox program for a Federal Public Sector client, driving enhancements and optimizing product delivery to meet the unique needs of public sector clients. You will leverage your expertise to transform delivery processes, foster innovation, and ensure continuous value creation for our government partners.
Job responsibilities
- Oversee the entire product delivery lifecycle, driving efficiency and cross-functional coordination from intake through performance reporting.
- Manage the change management framework, ensuring full compliance with JPMorgan Chase’s risk, controls, and regulatory standards, particularly for federal contracts.
- Maintain oversight of program timelines and resources, proactively resolving issues and serving as the main contact for stakeholders and government clients.
- Lead financial forecasting and billing accuracy, analyze revenue trends, and implement pricing adjustments to optimize profitability.
- Build and nurture strong relationships with Public Sector clients, ensuring their needs are understood and addressed promptly.
- Collaborate with technology and operations teams to implement tools and systems that improve lockbox service delivery.
- Proactively manage risk and compliance across products, supporting audits, risk analysis, and due diligence efforts.
- Support business development activities, including RFP responses, pricing strategies, and proposal preparation.
Required qualifications, capabilities, and skills
- U.S. citizenship or lawful permanent resident status required to support federal government contracts.
- 5 years of experience delivering products, projects, or technology applications, in financial services or government programs.
- Proven track record in operational management and change readiness.
- Advanced knowledge of product development lifecycle, technical design, and data analytics.
- Exceptional communication and diplomacy skills to influence cross-functional teams and drive results.
- Ability to translate product vision into phased design requirements and execute successful market launches.
- Strong project management skills with a structured approach and ability to meet tight deadlines on complex deliverables.
- Demonstrated leadership across multiple cross-functional teams, including Product, Technology, Operations/Service, and Sales.
Required qualifications, capabilities, and skills
- Recognized thought leader in payments, receivables, or public sector financial services.
- Prior experience working with Public Sector clients, especially U.S. Government agencies.
- Experience in commercial lockbox operations, technology, or product management.
Security Clearance Requirements
A Government Security Clearance may be required for this position. This may include, but is not limited to:
- Fingerprints
- Credit Check
- Employment History
- Proof of U.S. Citizenship or Legal Permanent Residence