Product Delivery Manager, Identity and Access Management

Shape the future of product delivery while crafting solutions that enhance and optimize customer experiences. Lead end-to-end processes, manage dependencies, and liaise with stakeholders as part of a team at the forefront of innovation.

As a Product Delivery Manager in Identity and Access Management, you work to enhance and optimize the way products are delivered to customers. As a key member of the team, you create solutions and efficiencies that enable successful implementations in an expedient and organized way. 
 

Job responsibilities

• Leads end-to-end product delivery processes including intake, dependency management, release management, product operationalization, delivery feasibility decision-making, and product performance reporting, while escalating opportunities to improve efficiencies and functional coordination
• Leads the completion of change management activities across functional partners and ensures adherence to the firm’s risk, controls, compliance, and regulatory requirements
• Effectively manages timelines and dependencies while monitoring blockers, ensuring adequate resourcing, and liaising with stakeholders and functional partners 
• Defines and communicates product vision, strategy, and delivery roadmap aligned with the IAM Global Technology Infrastructure strategy and business goals
• Partners with internal line of business (LOB) to capture data-driven technical and non-technical customer requirements, and communicate them concretely to the engineering teams in terms of customer-based outcomes
• Drives execution of engineering delivery teams including but not limited to product backlog prioritization, epics and user stories consumable/refinable by the engineering team
• Partners with Operations/SRE teams in the development of production ready cloud services
• Partners with Cyber Operations, Governance, and Compliance functions to ensure the product under development meets cyber and control standards at cloud scale
• Drives and communicates Program Increment (PI) Planning with all product stakeholders
• Communicates product execution, onboarding status, business metrics, and go-to-market strategy in monthly business reviews

Required qualifications, capabilities, and skills

• 5 years of experience or equivalent expertise in product delivery or a relevant domain area
• Demonstrated ability to execute operational management and change readiness activities
• Strong understanding of delivery and a proven track record of implementing continuous improvement processes
• Experience in product or platform-wide release management, in addition to deployment processes and strategies 
• Deep background in IAM (Identity & Access Management) concepts, and with one or more technologies, and products (eg: Secrets Management, ADFS, oauth 2.0, SAML, CyberArk, HashiCorpVault, Beyond Trust)
• Proven experience creating product strategy, product roadmap, product overview, 
• Strong technical background with experience in one or more Public Cloud platforms, AWS, GCP, Azure (emphasis in Identity)
• Strong written and verbal communication skills with the ability to articulate complex/technical concepts into simple yet effective communication to many stakeholders, management and customers
• Proven experience in developing lasting cohesive partnerships with the business, operations, technology and other key stakeholders in an Enterprise Organization
• Proven experience of shipping/delivering products using modern software development methodologies and practices (SDLC, Agile, Scrum, OKR, etc.), and tools

Preferred qualifications, capabilities, and skills

• Proficient knowledge of the product development life cycle, design, and data analytics
• Bachelor’s degree, Master’s degree, and/or technical degree
• AWS Cloud Experience (Development/Infrastructure); HashiCorp Vault Experience (development/infrastructure deployment in multiple cloud environments)
• Demonstrated experience with information security solutions Multi-Cloud and Hybrid-Cloud infrastructure deployment