What are the responsibilities and job description for the Platform Product Manager-Payments-Vice President position at JPMorgan Chase?
You enjoy shaping the future of product innovation as a core leader, driving value for customers,guiding successful launches, and exceeding expectations. Join our dynamic team and make a meaningful impact by delivering high-quality products that resonate with clients.
You will own the platform product roadmap, ensuring both discretionary and non-discretionary network requirements are prioritized and executed accurately and on time. The Platform Product Owner will collaborate closely with cross-functional teams—including Regional Product Managers, Technology, Operations, Risk, Compliance, and Client Services—to define requirements, oversee development and integration, and provide ongoing product support.
As a Platform Product Manager in Merchant Services, you are an integral part of the team that innovates new product offerings and leads the end-to-end product life cycle. As a core leader, you are responsible for acting as the voice of the customer and developing profitable products that provide customer value. Utilizing your deep understanding of how to get a product off the ground, you guide the successful launch of products, gather crucial feedback, and ensure top-tier client experiences. With a strong commitment to scalability, resiliency, and stability, you collaborate closely with cross-functional teams to deliver high-quality products that exceed customer expectations.
Job responsibilities:
- Own and manage platform product strategy and roadmap and strategic investment delivery for our Debit portfolio.
- Prioritize and deliver network requirements, ensuring compliance and minimizing risk of over/under billing and penalties.
- Collaborate with cross-functional teams to define requirements, oversee development, integration, and provide ongoing support for new payment method builds.
- Pursue mandate waivers and extensions to optimize delivery timelines and cost efficiency.
- Drive revenue growth and client acquisition through delivery of new capabilities and maximizing portfolio profitability.
- Maintain and update product collateral, and support client enablement through meetings, RFPs, and issue resolution.
- Monitor and report on product adoption, utilization, and financial metrics.
- Ensure audit and risk assessment readiness, compliance management, and support for product oversight and controls.
- Expand team processes to include new payment methods and platforms.
- Foster a culture of ownership, collaboration, and accountability within the team.
Required qualifications, capabilities, and skills:
- 5 years of experience or equivalent expertise in product management or a relevant domain area
- Experience in product management in payments or financial services.
- Strong understanding of global payment networks, regulatory requirements, and compliance standards.
- Excellent project management and cross-functional collaboration skills.
- Ability to analyze data, monitor KPIs, and drive continuous improvement.
- Strong communication and stakeholder management abilities.
- Experience with global payment methods and local market requirements