What are the responsibilities and job description for the Payments - Remote Deposit Capture (RDC) Product Manager- Vice President position at JPMorgan Chase?
You enjoy shaping the future of product innovation as a core leader, driving value for customers, guiding successful launches, and exceeding expectations. Join our dynamic team and make a meaningful impact by delivering high-quality products that resonate with clients.
As a Product Manager in Payments - Remote Deposit Capture (RDC), you are an integral part of the team that innovates new product offerings and leads the end-to-end product life cycle. As a core leader, you are responsible for acting as the voice of the customer and developing profitable products that provide customer value. Utilizing your deep understanding of how to get a product off the ground, you guide the successful launch of products, gather crucial feedback, and ensure top-tier client experiences. With a strong commitment to scalability, resiliency, and stability, you collaborate closely with cross-functional teams to deliver high-quality products that exceed customer expectations.
Job responsibilities
- Develops a product strategy and product vision that delivers value to customers
- Owns, maintains, and develops a product backlog that enables development to support the overall strategic roadmap and value proposition
- Builds the framework and tracks the product's key success metrics such as cost, feature and functionality, risk posture, and reliability
- Establish oneself as the subject‑matter expert in Remote Deposit Capture, translating market dynamics and client needs into actionable strategy
- Define and communicate a clear product vision and multi‑year roadmap that delivers quantifiable customer and commercial outcomes
- Lead discovery and market research; synthesize insights into problem statements, solution hypotheses, and prioritized requirements
- Define, monitor, and report key success metrics (e.g., adoption, reliability, risk posture, cost, feature utilization) to inform decision‑making and governance
- Oversee complex client onboarding and manage escalations to ensure consistent, high‑quality client experiences
- Coordinate internal and external communications regarding product updates; maintain comprehensive product and system documentation
- Leads Agile execution in partnership with Technology and Operations, including sprint planning, backlog refinement, and release management
- Cultivates effective partnerships with Operations, Technology, Implementations, Sales, and Service to ensure alignment and timely delivery
Required qualifications, capabilities, and skills
- 5 years of experience or equivalent expertise in product management or a relevant domain area
- Advanced knowledge of the product development life cycle, design, and data analytics
- Proven ability to lead product life cycle activities including discovery, ideation, strategic development, requirements definition, and value management
- Proven ability to document and verbally communicate concepts and ideas, including product requirements, in appropriate formats to technology partners as well as all stakeholders
- Excellent communication and collaboration skills
- Demonstrated prior experience working in a highly matrixed, complex organization
- Strong analytical and problem‑solving capabilities; highly organized and detail‑oriented; able to operate with minimal supervision
- Ability to translate business requirements into clear, testable technical specifications for engineering teams
Preferred qualifications, capabilities, and skills
- Demonstrated prior experience working in a highly matrixed, complex organization
- Deep understanding of receivables and cash application products, markets, and customer needs
- Familiarity with emerging fintech technologies and receivables industry trends, with a track record of integrating relevant advancements into product strategy
- Experience with Agile methodologies and tools (e.g., Jira, Confluence)
- Demonstrated ability to engage directly with clients, understand their needs, and resolve complex issues efficiently