Payments- Receivables Online Product Manager- Vice President

Be a leader committed to understanding customer needs with your advanced knowledge of product development, design, and data analytics

You enjoy shaping the future of product innovation as a core leader, driving value for customers, guiding successful launches, and exceeding expectations. Join our dynamic team and make a meaningful impact by delivering high-quality products that resonate with clients.

As a Product Manager of Receivables Online, you are an integral part of the team that innovates new product offerings and leads the end-to-end product life cycle. As a core leader, you are responsible for acting as the voice of the customer and developing profitable products that provide customer value. Utilizing your deep understanding of how to get a product off the ground, you guide the successful launch of products, gather crucial feedback, and ensure top-tier client experiences. With a strong commitment to scalability, resiliency, and stability, you collaborate closely with cross-functional teams to deliver high-quality products that exceed customer expectations.

Job responsibilities 

• Establish themselves as a subject matter expert Receivables Solutions
• Develops a product strategy and product vision that delivers value to customers
• Manages discovery efforts and market research to uncover customer solutions and integrate them into the product roadmap
• Owns, maintains, and develops a product backlog that enables development to support the overall strategic roadmap and value proposition
• Builds the framework and tracks the product's key success metrics such as cost, feature and functionality, risk posture, and reliability
• Leads oversight of complex client onboarding and client inquiries
• Coordinate internal and external communications about product updates while maintaining product and system documentation
• Oversee agile product development processes, including sprint planning, backlog grooming, and release management.
• Cultivate partnerships and collaborate across stakeholders, including Operations, Technology, Implementations, Sales, and Service to assure alignment

Required qualifications, capabilities, and skills 

• 5 years of experience or equivalent expertise in product management or a relevant domain area
• Advanced knowledge of the product development life cycle, design, and data analytics
• Proven ability to lead product life cycle activities including discovery, ideation, strategic development, requirements definition, and value management
• Demonstrated written and verbal communication and diplomacy skills to work cross-organizationally to influence others, drive results/change and implement projects/processes
• Strong analytical and problem-solving skills, organizational skills, attentive to detail and ability to work with minimal supervision
• Experience presenting product capabilities, gathering client feedback, and translating client requirements into actionable product enhancements.
• Ability to translate business requirements into technical specifications for engineering teams

Preferred qualifications, capabilities, and skills 

• Deep understanding of Receivables and cash application products, markets, and customer needs
• Demonstrated prior experience working in a highly matrixed, complex organization
• Stay current with emerging Fintech technologies and Receivables industry trends, integrating relevant advancements into product strategy
• Experience working with agile methodologies and tools (JIRA, Confluence)
• Demonstrated ability to engage directly with clients, understand their needs, and resolve complex issues efficiently