What are the responsibilities and job description for the Payments Merchant Services Business Development Associate position at JPMorgan Chase?
Join our Payments Sales team and help shape the future of merchant services at JPMorgan Chase. In this role, you’ll have the opportunity to work with some of our most significant clients, develop your expertise in payments, and collaborate with talented colleagues across the firm. You’ll play a key role in driving business growth and delivering impactful solutions.
As a Business Development Associate in the Merchant Services Payments Sales team, you will be aligned to the Enterprise Sales team, supporting high-profile clients within JPMorgan Payments. You will partner with Global Corporate Banking, JPMorgan Payments, and Treasury Services to identify, qualify, and advance merchant services opportunities. In this client-facing role, you’ll help shape client strategies, coordinate internal partners, and maintain a healthy pipeline to drive new business growth. You’ll focus on technology sub-verticals, including software and direct-to-consumer technology, and play a vital part in our collaborative, high-performing team.
Job responsibilities
- Partner closely with bank coverage teams and JPMorgan Payments Treasury Services to develop account and call plans that position end-to-end solutions
- Support prospecting, meeting preparation, and follow-ups; help craft proposals, pitch materials, and RFP responses tailored to each sub-vertical’s payment needs
- Coordinate with product, pricing, legal, and risk partners on deal structuring and diligence; facilitate smooth handoffs to implementation teams
- Conduct market and competitive research to identify trends, client needs, and whitespace opportunities within each sub-vertical
- Maintain accurate pipeline hygiene and reporting in Salesforce; build dashboards and reports in Excel as needed
- Track and communicate progress against goals; provide regular updates to stakeholders
- Invest in ongoing professional development through internal and external learning resources
- Travel up to 25%
Required qualifications, capabilities, and skills
- Two or more years of experience in a customer-facing merchant services, acquiring, or payments role
- Demonstrated ability to learn in new and fast-paced environments
- Strong verbal and written communication skills; able to synthesize information and present clearly
- Collaborative, team-oriented approach with ability to work across functions
- Familiarity with software, direct-to-consumer technology, and B2B payment flows, including card-not-present, ecommerce, omnichannel, recurring/subscription billing, marketplaces, and tokenization
- Working knowledge of pricing and economics (such as interchange and assessments), risk and fraud, chargebacks, and disputes
- Experience coordinating cross-functional teams on complex sales pursuits
Preferred qualifications, capabilities, and skills
- Experience with Salesforce pipeline management and dashboard/report building in Excel
- Exposure to enterprise-level clients in the technology sector
- Understanding of go-to-market strategies for payments solutions
- Ability to adapt communication style for different audiences
Curiosity and eagerness to learn about emerging trends in payments and technology
FEDERAL DEPOSIT INSURANCE ACT:
This position is subject to Section 19 of the Federal Deposit Insurance Act. As such, an employment offer for this position is contingent on JPMorganChase’s review of criminal conviction history, including pretrial diversions or program entries.