What are the responsibilities and job description for the Operational Risk Management - Tech Risk & Controls Lead position at JPMorgan Chase?
Join our team to play a pivotal role in mitigating tech risks and upholding operational excellence, driving innovation in risk management.
As a Tech Risk & Controls Lead in Enterprise Technology, you will be responsible for identifying, and mitigating compliance and operational risks in line with the firm's standards. You will also provide subject matter expertise and technical guidance to technology-aligned process owners, ensuring that implemented controls are operating effectively and in compliance with regulatory, legal, and industry standards. By partnering with various stakeholders, including Product Owners, Business Control Managers, and Regulators, you will contribute to the reporting of a comprehensive view of technology risk posture and its impact on the business. Your advanced knowledge of risk management principles, practices, and theories will enable you to drive innovative solutions and effectively manage a diverse team in a dynamic and evolving risk landscape.
Job responsibilities
- Ensure effective identification, quantification, communication, and management of technology risk, focusing on root cause analysis and resolution recommendations
- Develop and maintain robust relationships, becoming a trusted partner with LOB technologists, assessments teams, and data officers to facilitate cross-functional collaboration and progress toward shared goals
- Execute reporting and governance of controls, policies, issue management, and measurements, offering senior management insights into control effectiveness and inform governance work
- Proactively monitor and evaluate control effectiveness, identify gaps, and recommend enhancements to strengthen risk posture and regulatory compliance
- Understand legal obligations applicable to the product and how the processes and associated controls provide evidence of compliance
- Engage 2nd line of defense to discuss risk posture and to obtain non-objection when required
- Communicate heightened risk that is relevant to stakeholders and customers to ensure transparency and appropriate prioritization for remediation
- Coordinate and monitor issue management to ensure timely and sustainable remediation and provide thematic analysis to identify trends
- Maintain Risk Assessment Structure (RAS) in CORE to accurately represent critical processes and drive the right accountability
- Partner with process owners to respond to internal and external audit and regulatory requests for information
Assess and influence technology risk priorities within the book of work that are aligned to control design in the LOB/product roadmap
Required qualifications, capabilities, and skills
- 5 years of experience or equivalent expertise in technology risk management, information security, or related field, emphasizing risk identification, assessment, and mitigation
- Familiarity with risk management frameworks, industry standards, and financial industry regulatory requirements
- Proficient knowledge and expertise in data security, risk assessment & reporting, control evaluation, design, and governance, with a proven record of implementing effective risk mitigation strategies
- Demonstrated ability to influence executive-level strategic decision-making and translating technology insights into business strategies for senior executives
- Knowledge of industry-standard risk/control frameworks: ITIL, COSO, NIST, PCI-DSS, COBIT, etc
Preferred qualifications, capabilities, and skills
- CISM, CRISC, CISSP, or similar industry-recognized risk and risk certifications