What are the responsibilities and job description for the Network Infrastructure Risk Analyst position at JPMorgan Chase?
You belong to the top echelon of talent in your field. At one of the world's most iconic financial institutions, where infrastructure is of paramount importance, you can play a pivotal role.
As an Infrastructure Engineer III at JPMorganChase within the Infrastructure Platforms - Network Services, you utilize strong knowledge of network infrastructure, software, applications, and technical processes within the infrastructure engineering discipline. Apply your technical knowledge and problem-solving methodologies across multiple applications of moderate scope.
Job responsibilities
- Identify and help address network-related risks, including those involving firewalls, proxies, routers, switches, load balancers, and other network devices.
- Manage and monitor the risk-related issues, ensuring tickets are updated, tracked, and resolved promptly.
- Execute risk management tasks, such as updating action plans, maintaining risk documentation, and supporting remediation activities.
- Assist with audit requests by gathering and organizing required documentation from various sources.
- Configure and support core networking technologies (TCP/IP, VLANs, routing OSPF/BGP, switching, firewalls, load balancing, forward and reverse proxy).
- Execute change management, ITSM, and CMDB processes for network changes.
- Leverage scripts and APIs to accelerate remediation, policy checks, and evidence collection.
- Build and maintain dashboards and KRIs/KPIs to track exposure and SLA adherence.
- Ensure complete telemetry coverage (syslog, NetFlow/sFlow, cloud flow logs) into SIEM and close coverage gaps.
- Support incident response, conduct root cause analysis, and implement corrective actions that prevent recurrence.
- Collaborate with Cyber, Technology, and Operations to minimize operational, cyber, data, and resilience risks.
Required qualifications, capabilities, and skills
- Formal training or certification on infrastructure disciplines concepts and 3 years applied experience.
- Experience managing or supporting risk-based tickets, or similar workflow.
- Familiarity with basic network concepts and risks related to firewalls, switches, load balancers, and other network devices.
- Experience in building KRIs, dashboards, and executive reporting using Excel and PowerPoint; leverage data tools such as SQL and Tableau/Power BI.
- Strong attention to detail, follow-through, and execution skills.
- Adapt to fast‑paced, highly regulated environments.
- Pursue continuous learning in risk management and technology.
Preferred qualifications, capabilities and skills
- Obtain entry‑level industry certifications (e.g., ISACA IT Risk Fundamental).
- Automate network and risk workflows using Python or Ansible, leveraging YAML/JSON, REST APIs, and Git.
- Experience in executing enterprise and operational risk frameworks; coordinate audits and regulatory responses, and use solutions such as Archer to track findings to sustainable closure.