What are the responsibilities and job description for the Merchant Services Reporting Senior Product Manager - Payment - Vice President position at JPMorgan Chase?
You enjoy shaping the future of product innovation as a core leader, driving value for customers, guiding successful launches, and exceeding expectations. Join our dynamic team and make a meaningful impact by delivering high-quality products that resonate with clients.
As a Product Manager for Merchant Services Reporting Solutions, you will be responsible for defining and executing the product strategy and roadmap for our reporting tools. You will collaborate with cross-functional teams, including engineering, marketing, relationship management and commercialization to deliver solutions that meet the evolving needs of our merchant clients. Your role will be pivotal in ensuring our reporting solutions are intuitive, insightful, and impactful.
Job responsibilities
- Develop and communicate a clear product vision and strategy for Merchant Services Reporting Solutions.
- Gather and prioritize product requirements, ensuring our solutions align with client needs and expectations.
- Owns, maintains, and develops a product backlog that enables development to support the overall strategic roadmap and value proposition
- Define and manage the product roadmap, ensuring alignment with company goals and customer needs.
- Conduct competitive analysis and market research to identify trends and opportunities for product differentiation.
- Monitor product performance and user feedback to drive continuous improvement and innovation.
- Develop and deliver product training and documentation to ensure successful adoption and utilization of reporting tools.
Required qualifications, capabilities, and skills
- Bachelor’s degree in Business, Computer Science, or a related field
- 5 years of experience in product management, preferably in the financial services or fintech industry.
- Proven track record of successfully launching and managing software products.
- Excellent analytical, problem-solving, and decision-making skills.
- Strong communication and interpersonal skills, with the ability to collaborate effectively with cross-functional teams and engage directly with clients.
- Experience with agile development methodologies and tools.
- Ability to thrive in a fast-paced, dynamic environment.
Preferred qualifications, capabilities, and skills
- Demonstrated prior experience working in a highly matrixed, complex organization
- 5 years of experience or equivalent expertise in product management or a relevant domain area
- Advanced knowledge of the product development life cycle, design, and data analytics
- Proven ability to lead product life cycle activities including discovery, ideation, strategic development, requirements definition, and value management