What are the responsibilities and job description for the MAP Product Director - Marketing Campaign Workflow position at JPMorgan Chase?
Ignite your passion for product innovation by leading customer-centric development, inspiring solutions, and shaping the future with your strategic vision and influence.
As a Product Director on the Marketing Product team, you lead innovation through the development of products and features that delight customers. As a leader on the team, you leverage your advanced capabilities to challenge traditional approaches, remove barriers to success, and foster a culture of continuous innovation that helps inspire cross-functional teams create groundbreaking solutions that address customer needs.
Job responsibilities
- Oversees the product roadmap, vision, development, execution, risk management, and business growth targets
- Leads the entire product life cycle through planning, execution, and future development by continuously adapting, developing new products and methodologies, managing risks, and achieving business targets like cost, features, reusability, and reliability to support growth
- Coaches and mentors the product team on best practices, such as solution generation, market research, storyboarding, mind-mapping, prototyping methods, product adoption strategies, and product delivery, enabling them to effectively deliver on objectives
- Owns product performance and is accountable for investing in enhancements to achieve business objectives
- Monitors market trends, conducts competitive analysis, and identifies opportunities for product differentiation
- Leads, hires, grows, and runs a tight knit Product team with strong team dynamics and know-how to leverage strengths across the team while providing mentorship, guidance, and driving overall engagement for each team member’s performance
- Engages with cross-functional partners across the organization to lead, align, and maintain productive partnerships throughout the lifecycle
- Leads senior leadership forums to provide clear updates, drive strategic decisions and alignment, and champion the village of work being done
- Drives meaningful and tangible strategic discussions as we build out a phase roadmap and sequenced approach that accounts for business and technical complexities
- Partners with technology to build out needed scrum teams, build deep engagement, and then deliver high quality product
- Keeps an eye out for target state as we build iteratively and juggle several moving pieces across many different organizations; proactively sense for future opportunities for the product and capabilities needed for evolution of the offers space
Required qualifications, capabilities, and skills
- 8 years of experience or equivalent expertise delivering products, projects, or technology applications
- Extensive knowledge of the product development life cycle, technical design, and data analytics
- Proven ability to influence the adoption of key product life cycle activities including discovery, ideation, strategic development, requirements definition, and value management
- Experience driving change within organizations and managing stakeholders across multiple functions
- Tangible experience working heavily with a wide range of cross-functional partners on a daily basis and leveraging those relationships for excellent work product
- Extensive knowledge and skill leading engagements with risk and controls teams
- Experience with Adobe Platforms, including Workfront and AEM
- Expertise and comfort building out and owning a roadmap, backlog, full end to end execution and overall comfort and adherence to Agility principles
- MarTech and/or Marketing Product experience
Preferred qualifications, capabilities, and skills
- Recognized thought leader within a related field
- Experience with Camunda BPMN; Pega; Adobe Workfront; AI
- Expertise with the Atlassian suite
- Experience with executive communications