What are the responsibilities and job description for the Lead Site Reliability Engineer position at JPMorgan Chase?
As a Site Reliability Engineering at JPMorgan Chase within the Enterprise technology, liquidity risk team, you are the non-functional requirement owner and champion for the applications in your remit. You are a key influencer in your team’s strategic planning, driving continual improvement in customer experience, resiliency, security, scalability, monitoring, instrumentation, and automation of the software in your area. You act in a blameless, data-driven manner and navigate difficult situations with composure and tact.
Job responsibilities
- Lead SRE practices that balance delivery speed, efficiency, and system stability
- Partner with engineering peers and senior stakeholders to drive strong, shared outcomes
- Scale SRE adoption across application and platform teams
- Set reliability expectations and show progress through stability and reliability metrics
- Run blameless, data-driven post-incident reviews and regular debriefs to turn lessons into improvements
- Build a continuous-improvement culture by gathering feedback and improving the customer experience
- Coach entry- to mid-level engineers and promote knowledge sharing through internal forums and communities
- Formal training or certification in software engineering concepts plus 5 years of applied experience
- Advanced knowledge of SRE principles and a track record of implementing SRE across application and platform teams while avoiding common pitfalls
- Experience leading technologists to manage and resolve complex technology issues at a firmwide level
- Ability to influence team culture by championing innovation and driving change
- Experience hiring, developing, and recognizing talent
- Proficiency in at least one programming language (preferred: JavaScript, Go, Python)
- Hands-on experience with CI/CD tools (e.g., Jenkins, GitLab, Terraform)
- Experience with containers and orchestration (e.g., Docker, Kubernetes, ECS)
- Strong troubleshooting skills across common networking technologies and issues
- Working knowledge of modern service and integration patterns, including GraphQL fundamentals, event-driven architecture (Kafka or equivalent), and observability/telemetry with OpenTelemetry
- Ability to code, troubleshoot, and demonstrate strong data fluency