What are the responsibilities and job description for the Infrastructure Engineer [Multiple Positions Available] position at JPMorgan Chase?
DESCRIPTION:
Duties: Provide front line product support, proactive monitoring, capacity planning, performance tuning, security, maintenance, and incident management for storage environment. Work closely with clients, vendors, other incident management teams and technical staff to install work class storage hardware. Maintain stability of transactions and troubleshoot storage, server, load balancer, application, network, database issues in all the environments. Debug issues in the production environment through analyzing logs, collection metrics, and leveraging app-monitoring tools, and create solutions for sustained resiliency. Partner with customers to understand new projects, cross-pipeline requirements. Serve as a liaison with internal monitoring teams to make sure appropriate alerting is in place.
QUALIFICATIONS:
Minimum education and experience required: Bachelor's degree in Engineering (any), Computer Information Systems, Computer Science, or in a related field of study plus 5 years of experience in the job offered or as Infrastructure Engineer, Storage Engineer, Systems Engineer, or in a related occupation.
Skills Required: This position requires experience with the following: Using Block Storage Solutions including, EMC PowerFlex, VMAX, PowerMax, VNX, Netapp SolidFire, HP-3PAR, ECS, Storage fabrics, Brocade and Cisco SAN switches; Working with Cloud Block Storage such as Amazon AWS, Microsoft Azure or Google GCP; Utilizing Storage protocols such as iSCSI, FC or NVME/TCP; Block and Object Storage implementation and best practices; Performing root cause analysis of Production incidents and recommend tactical and strategic solutions to SRE teams; Working with the software development lifecycle including design, implementation and delivery; Using cloud, virtualization, APIs, and modern software languages; and Working with Agile methodologies and lean philosophies.
Job Location: 880 Powder Mill Rd., Wilmington, DE 19803.
Full-Time.