What are the responsibilities and job description for the Global Technology Transformation Program Execution, Senior Associate position at JPMorgan Chase?
Join the Global Technology Transformation Office, a centralized team driving JPMorgan Chase’s enterprise-wide technology modernization. As a Senior Associate, you will support the execution of strategic transformation initiatives, collaborating with business, technology, and analytics professionals to deliver data-driven insights, maintain governance frameworks, ensure program transparency, and help continue improvements to support the successful delivery of strategic transformation initiatives.
As a Senior Associate in Global Technology Transformation and Program Execution, you will support the definition and maintenance of end-to-end governance frameworks, tool strategies, and reporting standards to bring clarity and rigor to complex, multi-year technology programs. You will partner with colleagues in Technology, Operations, Risk, Finance, and Business Lines to translate business priorities into measurable roadmaps, milestones, and success metrics. In this role, you will contribute to a high-performing team of analytics, reporting, and program management professionals, delivering timely, data-driven insights as well as executive-level reports and dashboards. Additionally, you will help ensure that program delivery remains on schedule, within budget, and aligned with enterprise architecture, security, risk, and compliance requirements.
Job responsibilities:
- Assist in designing and implementing transformation frameworks (processes, roles, tooling) that support repeatable, predictable delivery.
- Help establish policies, decision rights, and escalation paths for transformation work streams
- Leverage source-system data to identify trends, risks and opportunities, and present actionable insights to stakeholders.
- Produce regular weekly/monthly reports highlighting schedule adherence, benefit realization, budget variance, and quality metrics.
- Support end-to-end delivery—initiation, planning, execution, monitoring, and closure— using Agile, Waterfall or hybrid methodologies as appropriate.
- Proactively identify and mitigate risks, resolve issues, and escalate critical matters to program leads.
- Coordinate cross-functional working sessions, capture action items, and follow up on deliverables.
- Drive continuous process optimization and institutionalize lessons learned across transformation efforts.
- Build relationships with line-of-business and technology partners, serving as a point of contact for program status, decisions, and change management.
- Prepare executive summaries, presentations, and regular steering-committee deliverables.
Required Qualifications & Skills
- Bachelor’s or Master’s degree in Business, Finance, Economics, Computer Science, Information Systems, or related field.
- 5 years of experience supporting business management, technology transformation programs, program management or strategy engagements in a large, matrixed environment.
- Demonstrated track record defining metrics/reporting frameworks and delivering complex, enterprise-scale initiatives on time and on budget.
- Advanced data analytics skills, including extracting and modeling data from source systems, as well interpret data for reporting purposes.
- Proficiency with MS Excel, Power BI or Tableau, and project-tracking tools (JIRA, MS Project, Confluence).
- Understanding of program delivery lifecycles (Agile, Waterfall, or hybrid).
- Exceptional verbal and written communication and presentation skills; ability to influence and tailor/articulate complex concepts and messaging for senior leaders and diverse stakeholder groups.
Preferred Qualifications & Skills
- Experience in financial services or technology transformation environments.
- Certification or training in PMP, Scrum Master, SAFe, Lean Six Sigma, or equivalent.
- Familiarity with enterprise-architecture standards, risk/compliance frameworks, and IT-governance practices.
- Work experience in financial services or technology strategy development.
- Familiarity with product development and managerial reporting.
- Experience structuring analytics to identify opportunities and key measures.
- Strategic thinker with passion for technology transformation and continuous improvement.
- Entrepreneurial self-starter with excellent time management and prioritization skills.